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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,997 reviews.
Stop sending me these 'How did I do's!' you are always EXCELLENT and THE BEST!! Don't worry I will tell you if you aren't :-)
28/09/10
Thank you for being such a loyal customer! We've now limited the number of feedback request's you'll receive in a short period of time.
No comment left by this customer.
28/09/10
Excellent price and service using City Link
28/09/10
service is always excellent
28/09/10
parcels are not always collected on day of booking, no one turns up shockingly bad!
28/09/10
Very easy to use would definately use again in future. Hassle free Posting.
28/09/10
no complaints. pick up and delivery smooth.
28/09/10
very quick and efficient thank you
28/09/10
No comment left by this customer.
28/09/10
yes things worked out, but could be a lot better if you had that old fashioned thing that you put to your ear called a phone.
28/09/10
Service recevied is most excellent :) I have two accounts for personal and business use and have had 0 issues.
28/09/10
Service recevied is most excellent :) I have two accounts for personal and business use and have had 0 issues.
28/09/10
Service recevied is most excellent :) I have two accounts for personal and business use and have had 0 issues.
28/09/10
I have used parcel monkey about a doen times without any problems
28/09/10
Excellent in every respect!
28/09/10
No comment left by this customer.
28/09/10
it is not very obvious when you click on to a message that it has been accepted
28/09/10
No comment left by this customer.
28/09/10
No comment left by this customer.
28/09/10
No comment left by this customer.
28/09/10
No comment left by this customer.
28/09/10
No comment left by this customer.
28/09/10
Unfortunate error with a previous order appearing on payment stage
28/09/10
Very easy and cheaper!
28/09/10
No comment left by this customer.
28/09/10
No comment left by this customer.
28/09/10
a postcode address finder would be an advantage
28/09/10
Excellent, I letf a number for the driver to ring upon arrival at a holiday park. It all went smoothly. great service as always
28/09/10
No comment left by this customer.
28/09/10
didnt collect on time, somehow my parcel got forgotten about
28/09/10
can u show collection details 4 parcels after booked afew start to forget what days have booked for pick up have to stop in 4this thanks
28/09/10
No comment left by this customer.
28/09/10
No comment left by this customer.
28/09/10
Plesure to post parcel with this firm. Thank you so much and best regards.
28/09/10
No comment left by this customer.
28/09/10
they was no tracking
28/09/10
no telephone contact, also had damages before and made claim and have heard no more
28/09/10
No comment left by this customer.
28/09/10
No comment left by this customer.
28/09/10
order failed to complete first time for some reason but after I sent an email it was picked up next day, over all great service, use again
28/09/10
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