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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,470 reviews.
the service at parcel monkey is brilliant and as long as the price is right I will carry on using you A++++++++++++++
11/12/11
cool as usual, cant beat on price i love these guys!!!
11/12/11
i have used parcel monkey several times and really happy with the service (will continue using in the future)
11/12/11
Excellent as usual!
11/12/11
Everything was fine, no problems at all
11/12/11
Delivery courier took 2 days to deliver. Not your usual standard .
11/12/11
No comment left by this customer.
11/12/11
No comment left by this customer.
11/12/11
Excellent service, all parcels delivered on time, will be back !!
11/12/11
Very happy with the service I received. Parcel pickup up + delivered bang on time. Would definitely use again. Thankyou.
11/12/11
No comment left by this customer.
11/12/11
Spot On ----- Easy to Pay , Label easy to Print & read , Collection completed & Delivered the following Day. Tracking available. Great
11/12/11
really great service very impressed I would recommend this to anyone
11/12/11
No comment left by this customer.
11/12/11
No comment left by this customer.
11/12/11
excellent well done
11/12/11
No comment left by this customer.
11/12/11
Parcel was not collected on the rightday nor the next, I had to ring up x3.It was only taken when thenext was pickedup, its stil not arrived
11/12/11
Very good - but parcels were delivered a day late!
11/12/11
The courier forget to collect on two running despite being rebooked ok in the end and will still use them. It's Christmas. Regards jim H
11/12/11
be nice to know exactly what time you are going to pick up, but still very happy none the less. Will continue to use you.
11/12/11
I always use you because normally there are no problems & when there are you sort it out.
11/12/11
Helpful,polite driver. Item delivered on time. 10/10 City Link (Not let me down yet !!!!!!) Recommended Courier,Price Competitive As Well !
11/12/11
No comment left by this customer.
11/12/11
No comment left by this customer.
11/12/11
Brilliant.
11/12/11
Really Brilliant !!! Excellent - Recommending to every one I know
11/12/11
First collection was not succesful due to weather,next collection was on time.Will use parcel again thanks.
11/12/11
No comment left by this customer.
11/12/11
Parcel was not collected so I had to take to depot. Rubbish! Citilink were not very positive about your company either.
11/12/11
No comment left by this customer.
11/12/11
Parcel Monkey is an easy, speedy, great value service. Excellent tracking system - won't look anywhere else for our parcels going next week!
11/12/11
Just use a reliable courier
11/12/11
No comment left by this customer.
11/12/11
Even after paying full amount in advance and chasing your services partener regularly, parcel was not picked for 2 days.
11/12/11
ok
11/12/11
The courier was given the wrong collection address on his notes.
11/12/11
Good service but difficulty contacting you if any problems occur as no phone number and emails only responded to after 24 hours.
11/12/11
I love the service and the website is so easy to use ,, i will defo use again..
11/12/11
No comment left by this customer.
11/12/11
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