We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,470 reviews.
No comment left by this customer.
10/12/11
Excellent service, collected and delivered as arranged. Would definitely use again and recommend to friends.
10/12/11
helpful driver but collections are getting later and later
10/12/11
No comment left by this customer.
10/12/11
the driver that collects my parcels is very good and very helpful please let city link no he is a credit to the service you provide
10/12/11
service fantastic cannot improve in any way.
10/12/11
Make sure when pay for next day it gets delivered next day. When refunding also refund extra Insurance Compensation paid. Won't recommend
10/12/11
Excellent cost effective service. Parcel from UK to Australia was picked up and delivered promptly.
10/12/11
satisfactory pickup and delivery
10/12/11
1st class service
10/12/11
Good price fast pick
10/12/11
Great price - friendly drivers - reliable service! Need same service for items going to the USA!
10/12/11
Paying with paypal would be great !
10/12/11
Great service, although on your website it is not clear where you need to print off the delivery address.
10/12/11
No comment left by this customer.
09/12/11
The service was brilliant from start to finish, the collection made on time and delivery next day in good order. Will recommend your service
09/12/11
No comment left by this customer.
09/12/11
If it was possible to give a rough time that collection would take place it would help customers plan their day better.
09/12/11
collected exactly when arranged, great service
09/12/11
No comment left by this customer.
09/12/11
Parcel delivered next day as stated. Very happy with service & price! Definately reccommend
09/12/11
Easy and quick to book online, collected correct day, delivered next day, all ok no damage. Am or pm options would be helpful if poss.
09/12/11
A first class service as usual.
09/12/11
excellent servive as usual, will be using again soon. many thanks.
09/12/11
No comment left by this customer.
09/12/11
No comment left by this customer.
09/12/11
Excellent service
09/12/11
No comment left by this customer.
09/12/11
extremly well! good comms, many thanks Parcel Monkey!
09/12/11
No comment left by this customer.
09/12/11
No comment left by this customer.
09/12/11
Easy to arrange, collected when planned, delivered when planned - what more can you ask for?
09/12/11
As usual, you give a very good service. The website is easy to use, and no problems encountered. Thanks
09/12/11
Very good service at a very competitive price
09/12/11
We were let down by City Link who failed to collect the parcel on the appointed day. Had to chase them up
09/12/11
Delivery not the day they said . Im getting fed up of bad service by Parcel Monkey and may go to another company
09/12/11
really pleased with the service. 5star thank you
09/12/11
Great and turned up in good time :)
09/12/11
was very late being collected from my hous, 6.30 pm, and that was after a phone call, and driver hafn't got it on his list. took 6 days to d
09/12/11
Excellent service and extremely good value for money.
09/12/11
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