We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,665 reviews.
No comment left by this customer.
21/11/10
Every thing went smoothly
21/11/10
No comment left by this customer.
21/11/10
Improvements to customer service are required asap. Messaging service not really adequate-cannot get immediate answers to queries.
21/11/10
For the money its a good service, about 1 in 5 parcels are not collected 1st time and it would be good to be able to contact you by phone
21/11/10
2 ITEMS ARE DAMAGED. VERY POOR SERVICE!!!
21/11/10
Perfect Service.
21/11/10
Great service, great price, definately use again.
21/11/10
Very Good Service and will use again
21/11/10
No comment left by this customer.
21/11/10
You offer collection times, but never seem to adhere to the ones chosen. Could be a problem.
21/11/10
Ur far too slow to refund money even on simple issues as cancellations & when u promise refund. So have 2 waste time keep checking paypal
21/11/10
No comment left by this customer.
21/11/10
good value
21/11/10
thankyou for a very good and reliable service highly reccomend
21/11/10
No comment left by this customer.
21/11/10
Abolish the 'collection signature sheet' it uses masses of paper and I have to change my paper type every 5 minutes. Apart from that 100%FAB
21/11/10
Apart from Parcel Monkey labels ending up in my junk mail folder everything works fine. Regards, Dave
21/11/10
Thank you great service, please have a look at your menu options for sending to ireland as when getting the initial quote,
21/11/10
Excellent service as always, simple booking in procedure and efficient collection and delivery.
21/11/10
Customer was very pleased with the quick delivery.
21/11/10
very good
21/11/10
GREAT SERVICE THANKS
21/11/10
Excellent service, fast and efficient... will definatly use in the future
21/11/10
No comment left by this customer.
21/11/10
No comment left by this customer.
21/11/10
No comment left by this customer.
21/11/10
Great service as always, collected on time and customer happy the other end - thanks
21/11/10
your service was excellent thank you
21/11/10
No comment left by this customer.
21/11/10
No comment left by this customer.
21/11/10
within time, polite, no problems.
21/11/10
No comment left by this customer.
21/11/10
Service was advertised as NEXT DAY BEFORE 6pm but my parcel took 2 days to reach its destination.
21/11/10
No comment left by this customer.
21/11/10
Unreliable, will pay the extra £1.00 and use another courier.co.uk in future
21/11/10
will use every time absolutly great value and fast delivery
21/11/10
Site was very easy to use and prices offered good as well. Will use in the future for arranging parcel deliveries in the future.
21/11/10
Great value, easy to use service. I was able to track my parcel all the way. I will definitely use Parcel Monkey again.
21/11/10
No comment left by this customer.
21/11/10
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