We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,665 reviews.
great will use you again
19/11/10
No comment left by this customer.
19/11/10
unable to print parcel label at customer's end so courier could not pick up parcel.. £6.58 wasted!!
19/11/10
I sent a parcel to Oman on Monday. It's still not arrived. The reference number and telephone number I was given are incorrect
19/11/10
No comment left by this customer.
19/11/10
Easy system to use plus excellent customer service from City Link who took great trouble to answer my enquiry.
19/11/10
Asked to pick up between 9 and 1130, got here at 6pm
19/11/10
No comment left by this customer.
19/11/10
collection should have been on Wednesday someone finially collected the parcel on Friday after I emailed 3 times
19/11/10
Sensible pricing, good and efficient service; great
19/11/10
GREAT SERVICE. HAVE USED YOU SEVERAL TIMES.EASY + RELIABLE. HIGHLY RECOMMEND.A******
19/11/10
No comment left by this customer.
19/11/10
I would rate parcelmonkey as the best online courier service in the UK.
19/11/10
No comment left by this customer.
19/11/10
Never used before - but will definatly use again excellent service
19/11/10
First time used parcel monkey very imprested will use again
19/11/10
No comment left by this customer.
19/11/10
Great service very satisfied.
19/11/10
like the facility to go back to the label to put customers late delivery instructions on . Or the ability to amend label before uplift
19/11/10
No comment left by this customer.
19/11/10
superb thanks
19/11/10
No comment left by this customer.
19/11/10
Very satiied. Collection and delivey on scedule and at a good price.
19/11/10
Col/ del. service excellent. but printer won't print labels. Your help service needs attention.
19/11/10
No comment left by this customer.
19/11/10
fantastic service would strongly recommend
19/11/10
Great service...drivers always v.helpful & polite, great prices..auto address finder on website would be helpful.
19/11/10
Easy to use website, good prices, no problems at all.
19/11/10
good quick easy service
19/11/10
No comment left by this customer.
19/11/10
Emailed to say having dificulty finding address. Reply sent inc phone no. No reply received then parcel received back at sender this morn!
19/11/10
Very Good and on time.
19/11/10
No comment left by this customer.
19/11/10
No comment left by this customer.
19/11/10
No comment left by this customer.
19/11/10
No comment left by this customer.
19/11/10
Excellent web service, excellent collection and delivery service
19/11/10
No comment left by this customer.
19/11/10
goods got damaged, you will take a month to review evidence, I have paid for delivery & refunded customer, I am out of pocket twice.....
19/11/10
Good service with a prompt collection!
19/11/10
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