We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,646 reviews.
very good and so eay to use, will use again
12/10/10
No comment left by this customer.
12/10/10
No comment left by this customer.
12/10/10
Excellent service
12/10/10
very good. done what you said you would. thanks
12/10/10
Once again very pleased with your service - good rates, easy order process & instant tracking facility
12/10/10
the service worked very well i am pleased and will use you again if the price is right
12/10/10
Used a few times before and so far there have been no complaints. Picked up and delivered on time at a competitive price. Keep it up.
12/10/10
Address book is good, remembering us would be good too when filling in the browser, but you are getting there, well done
12/10/10
I am very satisfied with your service and hope to use you more!!!!! You are my first choice courier!!!. Please do not let me down!!!!!!!!!!
12/10/10
No comment left by this customer.
12/10/10
great service fantastic price unbeatable
12/10/10
What can i say,you guys are the best!! ill never use Ro*al ma*l again.
12/10/10
A phone call from the driver to give an idea of pickup time would help. Waited in house until 1600hrs, couldn't even go to local shops.
12/10/10
No comment left by this customer.
12/10/10
Prompt collection and delivery, will use again
12/10/10
I am very happy with the service you offer and will continue to be a customer, thanks ,Steve
12/10/10
I am happy with the service provided at the moment, would like to see more discounts as a regular sender. Better prices the more you send
12/10/10
Excellent service & web site is looking good (much better). How about having a tick appear next to the order once delivered? (just an idea)
12/10/10
No comment left by this customer.
12/10/10
No comment left by this customer.
12/10/10
No comment left by this customer.
12/10/10
Excellent. City Link driver arrived in the 12-3 window as requested. Parcel delivered next day. Won't use Royal Mail again! Well done
12/10/10
Wonderful price. Good Communication. Excellent Service.
12/10/10
I have used PM for some time now, and always been very pleased with the service - even when we had a problem, the service was exemplary!
12/10/10
everything was good, like the smaller pickup time windows, good improvement, need to also make the tracking code clickable
12/10/10
No comment left by this customer.
12/10/10
Print Label same time as booking instead off coming back later. same as parce2go service dhl same day booking by 12 for same day collection
12/10/10
click click done !
12/10/10
No comment left by this customer.
12/10/10
No comment left by this customer.
12/10/10
You didn't make it by 12pm!
12/10/10
It would be nice if the label printed onto A5 size paper (2 on A4), at the moment I have to trim the printout with scissors.
12/10/10
Avery good service. Would recommend
12/10/10
No comment left by this customer.
12/10/10
The Monkey deserves a banana!
12/10/10
brilliant service, parcel picked up when expected and delivered next day as promised, couldnt ask for more
12/10/10
Thank You! Great Service
12/10/10
PARCEL WAS DELIVERED ON TIME, BUT BOX WAS DAMAGED, EVIDENT THAT PARCEL WAS NOT TAKEN CARE OFF
12/10/10
No comment left by this customer.
12/10/10
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