We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,645 reviews.
No comment left by this customer.
10/10/10
good on time.
10/10/10
very good cant fault service thanks
10/10/10
Brilliant, as ever
10/10/10
no comment
10/10/10
I think that the service was excellent.
10/10/10
Collected promptly. Delivered on time
10/10/10
No comment left by this customer.
10/10/10
No comment left by this customer.
10/10/10
Very good service and price
10/10/10
No comment left by this customer.
10/10/10
Simple and just works.
10/10/10
So far so hood, great service And citi link are the best overall
10/10/10
service seems to be improving, was a stage when service was TERRIBLE
10/10/10
Parcel wasn't picked up as sheduled. Had no information what hapened and how to resolve it. Sorted after emailing to support team.
10/10/10
I was very pleased with the price and service received by the courier. Thank you.
10/10/10
Good service as long as there are no problems. A contact phone number would be appreciated.
10/10/10
good on prices it is hard to contact you when a parcel gets lost or can not be deliverd
10/10/10
I was very impressed with the service. I will be using you again in the future.
10/10/10
No comment left by this customer.
10/10/10
super fast delivery.
10/10/10
GREAT RELIABLE SERVICE
10/10/10
No comment left by this customer.
10/10/10
No comment left by this customer.
10/10/10
I contacted Parcel Monkey re late collection by Citylink, I thoroughly commend the customer care I received - helpful and friendly
10/10/10
Thank you very good service
10/10/10
No comment left by this customer.
10/10/10
No comment left by this customer.
10/10/10
Thank you for your excellent service,I look forward to using you again regards Fred Hugo.
10/10/10
No comment left by this customer.
10/10/10
No comment left by this customer.
10/10/10
you are very good at collecting unless you change deivers then my parcels dont get picked up from my normal place untill i complain
10/10/10
I wouldnt use anyone else.
10/10/10
Cant Complain, all my parcels have been picked up and delivered, If anything. an aproximate time for pickup
10/10/10
No comment left by this customer.
10/10/10
Excellent service, long may it continue!!
10/10/10
the collection did not take place...you do need a telephone contact service as customers are left waiting for email returns.not good,phil
10/10/10
No comment left by this customer.
10/10/10
Collections didn't happen repeatedly,sale fell through because of it
10/10/10
Easy booking and great price although Item scheduled for delivery on 5th didn't get delivered until the 6th
10/10/10
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