We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,665 reviews.
Terrible problems with collection 2 days running. driver didnt turn up. no contact. you werent that bothered. Had to resolve with Courier
25/11/10
When ordering, I never specify a pick-up time. You say that you cannot guarantee it so one must prepare to stay in all day just in case!
25/11/10
Efficient booking in, label print & collection. Everything great. Would like the option to drop off at nearest depot to avoid staying in.
25/11/10
The service was great. I had a little trouble with your Edinburgh staff, but your central customer services people were superb. Thanks.
25/11/10
Great value and efficient web-based service. Excellent!
25/11/10
Once again, an excellent service, on time, pleasant pickup driver... will continue to use, Thanks
25/11/10
Brilliant service.. careful.. on time .. and great price.. my first choice
25/11/10
Very good as ever. Easier and cheaper than Royal Mail. - Gary - Techprep Ltd.
25/11/10
Very good service ,easy to use , no problems
25/11/10
Amazing, cheap & reliable !!
25/11/10
The collection was 3 hours early which could have been an issue if we had been out or not ready but driver polite and great service
25/11/10
No comment left by this customer.
25/11/10
Missed the 1st pick up (was in the house but didn't hear the driver, never happens?). Otherwise good as usual.
25/11/10
Simple, fast, effective and most of all reasonably priced! cant ask for much more than that.
25/11/10
All expectations met - Thankyou we will use you again
25/11/10
Very efficient service. Great value for money--cant find anything that matches price and service!! Would use again!
25/11/10
refund the money that's due and I won't think of you as so poor - call 020 7845 7415 to discuss
25/11/10
No comment left by this customer.
25/11/10
excellent customer service. I expected emails to go unanswered but was pleasantly surprised to find an efficient service. 5 star
25/11/10
Excellent prompt service yet again....... Thankyou
25/11/10
I had to rebook because the collection was not made on my first order so bit disappointed. otherewise everythings fine. thank you
25/11/10
The same driver on both occasions for the several items that needed collection this week, was courteous and very efficent! Well Done ...!
25/11/10
No comment left by this customer.
25/11/10
excellent collected on time and delivered when said
25/11/10
1st Time Iv'e used parcel monkey,I'm impressed & will certainly use this service again!!!!
25/11/10
still no delivery
25/11/10
Service worked well - picked up 19th Nov arrived 22/11 - can't grumble at that
25/11/10
Collected Friday, delivered Tuesday. Not quite next day, but Aberdeen is a pretty remote place, don't tell an Aberdonian that though!
25/11/10
Excellent Service - highly recommended - efficient collection and delivery despite snowy weather
25/11/10
collected on time --delivered on time--p.o.d-- on time..higly recommened*****
25/11/10
Excellent Service.
25/11/10
You lost my box after collecting it. I have claimed for missing box but you won't pay for p&p when it was your fault!!!
25/11/10
No comment left by this customer.
25/11/10
We are very pleased with your efficient service. Having the same courier driver is a bonus.
25/11/10
No comment left by this customer.
25/11/10
No comment left by this customer.
25/11/10
No comment left by this customer.
25/11/10
No comment left by this customer.
25/11/10
No comment left by this customer.
25/11/10
Service all went smoothly, thank you
25/11/10
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