We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,665 reviews.
No comment left by this customer.
29/11/10
The pick up did not take place on the day requested. I had to telephone the following day to rearrange for collection.
29/11/10
We have had a couple of missed collections (both on Friday's), otherwise good service and reasonable value.
29/11/10
The package has been damaged, just put through a ticket. Please send another one of these when the issue is resolved and hopefully diffrent
29/11/10
Good value, on time service
29/11/10
Think it would be more beneficial for the sender if a time slot could be allocated for collection of the parcel
29/11/10
Easy to use, and excellent service from top Couriers ! I will be using you again !
29/11/10
Overall a very good service with collection and delivery being achieved as forecast. If I was to be "picky", the tracking was not accurate.
29/11/10
Fantastic service, thanks, I will recommend to my friends : )
29/11/10
No comment left by this customer.
29/11/10
No comment left by this customer.
29/11/10
Put bar code next to delivery address on label. Then we could fold and use smaller doc wallets. Once collected, from address is not needed
29/11/10
Very efficient & quick delivery. Thanks
29/11/10
Excellent service, will carry on using you. A+A+A+A+A
29/11/10
No comment left by this customer.
29/11/10
No comment left by this customer.
29/11/10
excellent
29/11/10
No comment left by this customer.
29/11/10
Brilliant.... as per usual!!!
29/11/10
Great as always
29/11/10
No comment left by this customer.
29/11/10
No comment left by this customer.
29/11/10
No comment left by this customer.
29/11/10
The service was absolutely fantastic! I can't believe what a great price it was for such a quality job. Won't be going back to Parcel2Go!
29/11/10
Driver from city link never showed up, no response from city link at all, item wasnde
29/11/10
No comment left by this customer.
29/11/10
very happy with price and service
29/11/10
good service. no complaints
29/11/10
No comment left by this customer.
29/11/10
No comment left by this customer.
29/11/10
So far to date, it's always been a pleasure to deal with Parcel Monkey. Great service. Thanks
29/11/10
Had to call again to check the parcels were registered as having been picked up, even though I know they had, it didn't show on the tracking
29/11/10
TWO EXPENSIVE TO NORTHEN IRLAND.QUOTE £21.+. PAID.£11.76p.singed for first class
29/11/10
Great service in every way
29/11/10
you take far too long to respond to emails. IF you do not have a call centre why is your email service not second to none?
29/11/10
Everything went smoothly and as expected/planned. Great price too.....
29/11/10
excelant,and cheap too.
29/11/10
excellent price, contact, and very professional seemless service. Have, and will use again and recommend to others.
29/11/10
Excellent service. The parcel was collected and delivered on time. I can't ask for more, so thank you
29/11/10
Was my first time using the service, and I will certainly use it again. Easy and straight forward.
29/11/10
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