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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,665 reviews.
fast delivery,pick up on time
28/11/10
No comment left by this customer.
28/11/10
No comment left by this customer.
28/11/10
No criticisms/ suggestions to make - all perfect.
28/11/10
sorry clicked on wrong button..service was top class and package received next day
28/11/10
No comment left by this customer.
28/11/10
No comment left by this customer.
28/11/10
No comment left by this customer.
28/11/10
brilliant service as always!
28/11/10
The only bug bear in the whole operation is that you have to put comments before whats in the parcel, why? Serves no purpose!
28/11/10
City Link need to contact the sender when there is a problem with the delivery. Not rely on myself to look at tracking to find out.
28/11/10
very very good service, will use again many thanks, will recomend.
28/11/10
you did a great job and unbelivable price. Just one problem: no phone number for customer service. the one you supply it's wrong.
28/11/10
Freiendly Helpful pickup agent (Citylink-always the same one!) All deliveries have been on time since issues six months ago.
28/11/10
prompt collection and delivery. will deffinately use again. thank you
28/11/10
Good, Not excellent because: 2 packages were picked up at the same time, but delivered to the same destination indifferent times.
28/11/10
Great service, thank you!
28/11/10
Great service!
28/11/10
good
28/11/10
CAN`T FAULT
27/11/10
Excellent smooth stress free service!!! PERFECT if time is a precious thing to you!!!
27/11/10
No comment left by this customer.
27/11/10
No comment left by this customer.
27/11/10
No comment left by this customer.
27/11/10
Excellent service super speedy what can i say
27/11/10
Booked, collected, delivered... er, ...
27/11/10
Excellent service, start to finish, i will be recommending you to all my friends and family!
27/11/10
very happy with service, recommended
27/11/10
No comment left by this customer.
27/11/10
No comment left by this customer.
27/11/10
Very happy with the service provided - consistently reliable - collection and delivery on time - no complaints whatsoever
27/11/10
No comment left by this customer.
27/11/10
yeah i am well pleased with the service, and the back up from the sales team are on the ball.
27/11/10
It was first time I used your service and found it very good quick and tracking item was impressive.
27/11/10
No comment left by this customer.
27/11/10
The last few deliveries have been a marked improvement, collection as expected, on stated day and delivery on time........keep it up!
27/11/10
brilliant service as always!
27/11/10
excellent service 5****
27/11/10
fantastic no problems keep up the good work thank you
27/11/10
At the UK end service was Very Good. However, in Kampala, Parcel arrived on 18th Nov and was not available to client till 26th!
27/11/10
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