We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,665 reviews.
Very nervous as it was an unknown quantity for me, but absolutely great. Thank you.
16/11/10
No comment left by this customer.
16/11/10
excellent
16/11/10
The transaction went through smoothly. No problems at all. Will continue using your services
16/11/10
Great & fast service! Appreciate you guys a lot.. cheers
16/11/10
No comment left by this customer.
16/11/10
Fantastic service, delivered goods next day will use again and again
16/11/10
..
16/11/10
No comment left by this customer.
16/11/10
No comment left by this customer.
16/11/10
No comment left by this customer.
16/11/10
Very good, better than Hermes!
16/11/10
Collection and delivery was efficient - specially happy with the friendly helpful courier also!
16/11/10
No Issues Whatsoever. Would prefer a Postcode finder though! It would speed the order process up!
16/11/10
No comment left by this customer.
16/11/10
My item was damaged when it arrived.
16/11/10
No comment left by this customer.
16/11/10
excellent service do not use any other service
16/11/10
No comment left by this customer.
16/11/10
didnt collect parcels, info on collection (safe place) not given to courier, system for contacting parcel monkey for help is slow
16/11/10
Our Response: You must be there in person for a collection. This is clearly specified on our website and the label instructions you print.
great thank you - courteous driver too :-0
16/11/10
maybe a window for pick up time would be good - but otherwise excellent service! Thanks
16/11/10
No comment left by this customer.
16/11/10
Why is it obligatory to enter a county in the address fields when a postcode is all that is necessary. And in which county is London? !!!
16/11/10
Yet again my parcels were picked up and delivered on time at excellent cost, thanks
16/11/10
Apparently you were unable to find the address, but customer got the item in the end.
16/11/10
First class service.
16/11/10
very good
16/11/10
No comment left by this customer.
16/11/10
Collection was in good time as was delivery - driver was very lovely.
16/11/10
easy, straightforward website. Reliable service. No complaints!
16/11/10
No comment left by this customer.
16/11/10
No comment left by this customer.
16/11/10
No comment left by this customer.
16/11/10
No comment left by this customer.
16/11/10
superb service, nothing to add
16/11/10
EXCELLENT ALLROUND SERVICE. A+++++++++++
16/11/10
the delivery guy left the package on front door step! With £300 laptop - not good
16/11/10
Our Response: Very sorry to hear this has happened. We have launched an enquiry to establish more information regarding this delivery.
Collected on time, driver was polite, delivery cost very reasonable.
16/11/10
No comment left by this customer.
16/11/10
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