We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,665 reviews.
very happy with service as always
11/11/10
smooth delivery, appreciate it :)
11/11/10
I could not fault this service on any measure, i just wish i had seen the special rate for ebay before i signed up!
11/11/10
Great service as always
11/11/10
Courier was very helpful and I can't pick fault with any of the process start to finish
11/11/10
EXCELLENT SERVICE ,FANTASTIC VALUE GREAT SERVICE ALL ROUND VERY HAPPY
11/11/10
No comment left by this customer.
11/11/10
No Problems at all Thanks very much
11/11/10
No comment left by this customer.
11/11/10
First time I used PM and definitely not the last. Collection & delivery at convenient times, & up to date tracking info.
11/11/10
Can't fault the service.
11/11/10
easily arranged,collected and delivered very quickly, will definately continue to use your service
11/11/10
Fine .collected early and delivered next working day.
11/11/10
Very good as always
11/11/10
Very professional. Great service this time
11/11/10
great stuff
11/11/10
excellent service
11/11/10
The City-Link man was very good. Eary collection and delivery was a bonus
11/11/10
No comment left by this customer.
11/11/10
You guys are excellent! The only gripe I have is the delay between placing the order and being able to print off the labels.
11/11/10
No comment left by this customer.
11/11/10
No comment left by this customer.
11/11/10
The whole process was easy and the pick up and delivery were prompt and as promised
11/11/10
very good, last time failed delivery was picked up same day it was returned and delivered successfully after - well done!
11/11/10
No comment left by this customer.
11/11/10
PARCEL NOT PICKED UP ON DATE BOOKED WAS NOT INFORMED ONLY BY CHANCE FOUND OUT A WEEK LATER.
11/11/10
No comment left by this customer.
11/11/10
No comment left by this customer.
11/11/10
effitient, reliable service
11/11/10
Very good service. Thanks.
11/11/10
No comment left by this customer.
11/11/10
excellent communication, next day delivery as promised, recipient also very pleased, reasonable delivery charge, very happy thanks!
11/11/10
Please add a box for collection instructions.
11/11/10
Collected promptly, delivered to correct place on correct day. Very happy.
11/11/10
excellent service i will be using you in future for all my heavy and bulky items your so cheap !!!!!!!!!!!!
11/11/10
very quick and easy service - would recomend
11/11/10
No comment left by this customer.
11/11/10
Driver did not bother to collect parcel, his excuse was 'parcel not ready' but our client was waiting at home all day for the collection.
11/11/10
Can't rate highly enough, fast, efficient friendly service - also saves a trip to the post office!!
11/11/10
A reciept would be reassuring though your service was excellent
11/11/10
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