We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,665 reviews.
was very pleased with the service you provided and will use you again thank you
30/11/10
pickup was slightly outside the requested time span,other than that everything was smooth and simple,will use again
30/11/10
No comment left by this customer.
30/11/10
Excellent customer service and respsonse
30/11/10
Very professional pick up and delivery, we'll certainly use Parcel Monkey again and recommend them to our friends.
30/11/10
Excellent. No problems.
30/11/10
always easy : )
30/11/10
Great service - thank you
30/11/10
instructions given to deliver after 4.30pm...parcel was delivered in the am.
30/11/10
first class service
30/11/10
jtkyliklyk
30/11/10
very happy with the service will use again.
30/11/10
When my parcel got to the other end, the item was broken and scratched. Although the service was easy to use
30/11/10
very good service easy to use cheap top class
30/11/10
i haven't sent anything with you for months,was really disappointed with service,THINGS HAVE LOOKED UP,LAST TWO PARCELS SENT WITHOUT ISSUE
30/11/10
first class service NO improvement REQ
30/11/10
No comment left by this customer.
30/11/10
Once again, Greeeeeeeeeeeate.
30/11/10
Cheap and easy :-)
30/11/10
You dropped my parcel, broke the contents leaving them worthless. I have lost £37 due to your T&Cs which you don't draw enough attention to
30/11/10
Excellent service turned up on time parcel got to where it was going on time and safely.Will use again all the time.
30/11/10
No comment left by this customer.
30/11/10
GooooooooooooooooooooooooooooDDDDDDDDDDDDDDDDDDDDDDDDDDd Very GOOD !
30/11/10
why don't you send a sms to confirm the time of your arrival for collection
30/11/10
Very helpful driver collecting parcels
30/11/10
Parcel was collected by City Link on the day expected and delivered promptly the following business day. Very good service
30/11/10
Speedy service, helpful courier, excellent prices. Many Thanks
30/11/10
Always Excellent !!!
30/11/10
Excellant service
30/11/10
excellent service as always
30/11/10
Extremely disappointed, parcel was returned to me 7days after despatch without being delivered correctly.
30/11/10
Great service, no problems, easy service to use, will use again.
30/11/10
cheap so im happy but would be better if the time was more specific than "anytime from 9:00am to 6:00pm"
30/11/10
you obviously have no idea whats been going on the parcels for collection are still here i have waited in 2 days nobody came for collection
30/11/10
Very easy site to use. Do exactly as promised at a very competitive price. Will pass details on anyone looking for a first rate service.
30/11/10
Very Simple to do online - GREAT PRICES! PICK UP & DELIVERY AS PROMISED. WILL USE AGAIN.
30/11/10
No comment left by this customer.
30/11/10
as always reliable cheap and delivered as promised
30/11/10
excellent service. it would be more convenient
30/11/10
No comment left by this customer.
30/11/10
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