We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,663 reviews.
Parcel amount was incorrect, label was incorrect, took 3 days to arrive at location
09/11/10
Very good service.
09/11/10
Very good service as usual. No complaints.
08/11/10
That was a brilliant service.... Will use and recomend it in future....
08/11/10
No comment left by this customer.
08/11/10
Delivery on time for a reasonable price, barcode on label still a problem for people with no printer, the rest can be hand written.
08/11/10
No comment left by this customer.
08/11/10
totally happy with your service, thank you
08/11/10
slightly more expensive than other providers. but i've always had good experience with parcel monkey
08/11/10
No comment left by this customer.
08/11/10
No comment left by this customer.
08/11/10
On-line booking system -excellent. Collection arrangements-excellent. Delivery arrangements - excellent. I am VERY impressed. Thank you
08/11/10
No comment left by this customer.
08/11/10
No comment left by this customer.
08/11/10
everything just as good as always ******
08/11/10
You only give robot answers . I am reporting all to Ebay ,and using the Internet to denounce you as unacceptable to anyone . Youre crazy .
08/11/10
simple to use - everything you promise thanks
08/11/10
Couldn't improve the service at all !!!!
08/11/10
The whole procedure worked extremely well.
08/11/10
I HAVE LOST CUSTOMERS AND SALES DUE TO ITEMS "DAMAGED ON ARRIVAL, NEVER COLLECT ON TIME , WILL NOT USE AGAIN
08/11/10
great service! easy to get from online forms to printed labels. thanks Parcel Monkey!
08/11/10
still excellent
08/11/10
great service,parcel was collected and delivered safely thank you
08/11/10
2nd day still no collection very dissapointed that i have had to wait in 2 days for nothing sent email still no response
08/11/10
No problems - website a little fiddly when trying to book - had to enter address details twice.
08/11/10
collected on time,no fuss thanks
08/11/10
No comment left by this customer.
08/11/10
No comment left by this customer.
08/11/10
Perfect
08/11/10
excellent service, parcel collected and delivered on time with no problems.
08/11/10
A1
08/11/10
Website is slow sometimes and hangs, I guess due to too much trafic. Never used to be slow!
08/11/10
No comment left by this customer.
08/11/10
Picked up in time window I chose, delivered early next day - what more could I ask?
08/11/10
Very convenient service, at a fraction of Royal Mail price.
08/11/10
great service as usual
08/11/10
just simply Outstanding !
08/11/10
No comment left by this customer.
08/11/10
No comment left by this customer.
08/11/10
Collection times could be condensed to perhaps 4 hours instead of 8, ie between 9 and 1 or 1 and 5.
08/11/10
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