We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,665 reviews.
No problems... Keep it up!
09/11/10
Goods took a bit longer than anticipated to pick up but delivery was quck and efficient. Pricing and payment was easy. Overall - good.
09/11/10
No comment left by this customer.
09/11/10
No comment left by this customer.
09/11/10
you did not pick up my parsel at the date and you even did not phone me.
09/11/10
First time I've used Parcel Monkey. Very good service. Would definitely use again.
09/11/10
Well done. It was the first time that i had used a courier service and i was really pleased with the quick collection and safe delivery.
09/11/10
only suggestion I can kake is add a post code adress finder that fills in the destination/customer adress to speed the booking process up
09/11/10
Best price and quickest response. Good service with a memorable name. Will pass on recommendations as easier with home collect for busy mums
09/11/10
The courier company didnt come, I sent you an email and was told that my order had been cancelled..no explanation but did come next day
09/11/10
Excellent service, very efficient.
09/11/10
Parcel picked up on day and delivered promptly following day Very Good
09/11/10
No comment left by this customer.
09/11/10
Always happy with your service. Thank you.
09/11/10
No comment left by this customer.
09/11/10
No comment left by this customer.
09/11/10
No comment left by this customer.
09/11/10
Collection as expected, tracking superb, delivered on time in good condition - and a great price
09/11/10
We had a duplicate payment and had to contact you for a refund.
09/11/10
Collection as expected, tracking superb, delivered on time in good condition - and a great price.
09/11/10
You picked up a day early...it was pure luck someone was home to hand pver the parcel! Still, rather that than a day late I suppose?! I'll b
09/11/10
very efficient, booked early am, collected about 4 hrs later in Devon and ended up in lancashire 24hrs later, excellent.
09/11/10
As usual, reliable and cost effective. Recommend!
09/11/10
Superb!!
09/11/10
Excellent service!
09/11/10
No comment left by this customer.
09/11/10
No comment left by this customer.
09/11/10
No comment left by this customer.
09/11/10
No comment left by this customer.
09/11/10
Brilliant service - very quick collection and fast delivery. Will use wherever possible
09/11/10
No comment left by this customer.
09/11/10
You seem to have a minimum of £5.85. Why not cheaper for smaller packages?
09/11/10
Easy transaction - always recommended. Thanks!
09/11/10
First time I have used Parcel Monkey and the service was fab. Only comment would be if am/pm pickup could be allocated .
09/11/10
Can't fault it. Extremely easy transaction, will use again
09/11/10
No comment left by this customer.
09/11/10
Efficient service, great value.
09/11/10
So easy, no hassle, value for money. Lovely drivers. Delivered within 24hrs. Thankyou.
09/11/10
Could try to give a more accurate collection time perhaps. I stayed in 4 hours, and the collection was 10 mins outside this, not bad
09/11/10
address finder from Postcode would be ideal, why offer a time preference then ignore it?
09/11/10
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