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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,644 reviews.
real bad service cost me money
06/10/10
Very good service very pleased
06/10/10
i will never use again parcel didnt get collected
06/10/10
No comment left by this customer.
06/10/10
we received a fantastic, quick, efficient service providing good communication and prompt delivery. many thanks
06/10/10
great service, smooth transaction, can't ask for anything more
06/10/10
Could do with an address finder using post code to speed things up. Very long on phone when there is a question
06/10/10
all went smooth
06/10/10
customer service phone number
06/10/10
very happy with service
06/10/10
great service this time
06/10/10
No comment left by this customer.
06/10/10
No comment left by this customer.
06/10/10
No comment left by this customer.
06/10/10
No comment left by this customer.
06/10/10
very happy no problems, courier excellent
06/10/10
Fantastic service, quick and very reliable I wont be using anyone else but Parcel Monkey from now on.
06/10/10
No comment left by this customer.
06/10/10
No comment left by this customer.
06/10/10
Pick up was the next day in the morning and delivery was the following day. An A++ service, very happy!
06/10/10
No comment left by this customer.
06/10/10
when in a rush sometimes I put details of Parcel in first then login, when I do this I have to start all over again, do find this annoying
06/10/10
No comment left by this customer.
06/10/10
very good service
06/10/10
fabulous, cant fault anything, thanks
06/10/10
Collection and delivery went very well
06/10/10
No comment left by this customer.
06/10/10
Great service! Thanks.
06/10/10
No comment left by this customer.
06/10/10
No comment left by this customer.
06/10/10
Very impressive. Cheap and reliable - £10 cheaper than parcel force! My customer was v impressed. Thanks :)
06/10/10
Reliable, Affordable and very Efficient Service, weldone and keep up the good work :)
06/10/10
No nonsense quick setup forquick quotes, fast to reply to questions, pleasent drivers, very flexible and reliable service would recommend
06/10/10
4 bookings not collected on correct day, nor the day after despite contact. 2 days lost. Very poor performance
06/10/10
Absolutely RUBBISH..Item Not Collected & I had to Deliver to DEPOT, then they LOST IT! Customer Service SLOW & incompetant...Not Worth using
06/10/10
International prices need to be cheaper. Transglobal express so much cheaper and through DHL too!
06/10/10
Very satisfied with the excellent,prompt & efficient service. Thank you.
06/10/10
Courier didn't collect on day specified and then had to argue with them to deliver it on saturday at their cost
06/10/10
parcel monkey service is good however your couriers(citylink) can let us both down. fedex were far more reliable(when you used to us them).
06/10/10
No comment left by this customer.
06/10/10
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