We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,645 reviews.
FAST DELIVERY SERVICE, GREAT NEW WEBSITE, BETTER NOW WITH TRACK & TRACE, EASY TO USE, WOULD RECOMMEND, A++++++
08/10/10
i havent recevied an answer to do with my address book not working so have to retype pick up address every time is a pain
08/10/10
I live in the countryside in mid Wales and your service is both prompt and cost effective. Thanks.
08/10/10
Thanks great service, easy to use site would benefit from a telephone helpline
08/10/10
No comment left by this customer.
08/10/10
good collection good delivery nice transaction and very good price will recomend and use again thanks
08/10/10
No comment left by this customer.
08/10/10
Site easy to use.Very cheap.Tracking great.Courier very cheerful and helpful and turned up on time. I will use you again and recommend you.
08/10/10
thanks
08/10/10
No comment left by this customer.
08/10/10
No comment left by this customer.
08/10/10
It would be better if the parcel label was available to print right away rather than having to wait for it to be ready
08/10/10
Good service at a great price, looks like nothing much needs changing.
08/10/10
Generally satisfied although courier turned up early for pick up (2 urs) but no big deal
08/10/10
I AM GOING THROUGH A DISPUTE TO GET A FULL REFUND AS YOU NEVER COLLECTED THIS PARCEL!! YOU DUPLICATED AN OLD REFERENCE NUMBER!!
08/10/10
No comment left by this customer.
08/10/10
Good service, thanks!
08/10/10
reaallt easy user interface on internet, really good price and turned up when you said you would - thankyou
08/10/10
No problem at all! Well done!
08/10/10
20plus parcels sent .... Not a single problem, A*********************
08/10/10
No comment left by this customer.
08/10/10
The website is easy to use and confirmation emails come through quickly. Overall very efficient and good service.
08/10/10
Organising delivery was easy. Collection & delivery were on time. Would like to be able to print out packing label immediately, though.
08/10/10
Parcel was Not collected, Had to Arrange alternative Courier
08/10/10
THANKS
08/10/10
Your delivery service is excellent. However you feedback process is not up to the same standard. I raised an issue still waiting..
08/10/10
quick service woudl recommened to all, very professonal
08/10/10
No comment left by this customer.
08/10/10
No comment left by this customer.
08/10/10
No comment left by this customer.
08/10/10
thanks for a great service, made my life so much easier.
08/10/10
very cheap and easy to use
08/10/10
easy service to use and di exactly what they said and very cheap .
08/10/10
Great service ! Although I dont think p/ment on w/site with c/card is that easy. You think its complete but then there is another stage
08/10/10
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08/10/10
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08/10/10
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08/10/10
Excellent service, cheap price and very reliable! 5 stars every time, thank you.
08/10/10
One parcel arrived with contents damaged so I had to refund £20. Every other time you have been great.
08/10/10
very poor some parcels not reaching there destination
08/10/10
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