We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,644 reviews.
very quick and efficient
05/10/10
GREAT SERVICE
05/10/10
Great service at Excellent prices, used them many times now. Thanks
05/10/10
6 FAILED COLLECTIONS*NO REFUND*NO PHONE CALL*ABSOLUTLEY APPALING CUSTOMER SERVICE!!!!!!!!!!!!!!!!!!!!!!!
05/10/10
Efficient service
05/10/10
Easy to order, a good price, great communication, label printing and you work with good people, what more could I want!
05/10/10
No comment left by this customer.
05/10/10
No comment left by this customer.
05/10/10
Great service and simple to use :-)
05/10/10
No comment left by this customer.
05/10/10
great service an very fast :)
05/10/10
Excellent sercvice, thanks
05/10/10
Very good service, carriers was very prompt, hassle free. A++
05/10/10
No comment left by this customer.
05/10/10
Excellent service cheap and reliable.
05/10/10
Excellent service
05/10/10
a day late, box was damaged, lamp shattered inside. good value for money tho
05/10/10
On two or three occasions out of the 5 we have used you no pickup has taken place and we have had to chase!
05/10/10
No comment left by this customer.
05/10/10
No comment left by this customer.
05/10/10
5 Stars As Always-Great Addition To My Buisness
05/10/10
Good service
05/10/10
very easy to use website & excellent service as usual thankyou!
05/10/10
Poor service from City Link. Had to call numerous times because driver went to wrong address. Log listed as no parcels to collect.
05/10/10
Parcel Monkey service fine, City Link tried delivering to wrong address twice and customer service phone lines extremely poor.
05/10/10
N/A
05/10/10
You did exactly what it said on the tin!!!! Thank you. I will come again.
05/10/10
No comment left by this customer.
05/10/10
Quick and efficient website, but would like to see an 'add address' to address book feature when creating orders, not outside.
05/10/10
speed up the shipping labels
05/10/10
excellent contact, prompt response and collection. incredible fast delivery to the customer. will back shortly. cheers
05/10/10
No comment left by this customer.
05/10/10
Great Service, Easy to Use and Fantastic Value!
05/10/10
No comment left by this customer.
05/10/10
Very good service
05/10/10
No comment left by this customer.
05/10/10
Hi, Your website merged my customer address with the pickup address for this order. DialAFlight M20 3YH is not a valid address.
05/10/10
Our Response: Please ensure you double check the addresses you enter before proceeding with an order.
No comment left by this customer.
05/10/10
excellent work
05/10/10
No comment left by this customer.
05/10/10
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