We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,663 reviews.
fab service and customer service - well done!
08/11/10
parcel arrived in time, service is fantastic, will be using again,
08/11/10
fantastic service, will use again for sure
08/11/10
Worked like clockwork and tracked all the way. Great Service.
08/11/10
No comment left by this customer.
08/11/10
On the Booking Form it would be useful to be able to give each parcel an additional reference
08/11/10
No comment left by this customer.
08/11/10
Wish i could.....its difficult to find any fault...sorry,Regards
08/11/10
No comment left by this customer.
08/11/10
service worked OK, but I asked for 11:30 - 14:30 pickup but at 14:00 I got an email saying pickup was missed!
08/11/10
3 days to reponds to an urgent query, and even then the reponse was weak. No thanks.
08/11/10
My parcel was collected on the same day I placed my order and delivered the next - for a great price. Thanks!
08/11/10
I am very unhappy with the service, my package was damaged in transit and I have put in a claim over 2 months ago, but have not heard back
08/11/10
i think the extra receipt we have to print out is a waste of time & paper, as UPS dont do it, & driver dont like it either.
08/11/10
Far out MAn GROOVY AND GOOOOOOOD !!
08/11/10
No comment left by this customer.
08/11/10
really easy, will use again
08/11/10
it is a problem when a ebay buyer has to arrange a collection from a seller to arrange to get parcel address label to seller
08/11/10
As always, your prices are better and your servie levels excellent.
07/11/10
Prompt & efficient service-thanks
07/11/10
Would have been 'excellent' had you not Emailed me at 0830 stating I had missed collection when driver collected at the correct time later!!
07/11/10
have a link from ebay for the delivery address.
07/11/10
No comment left by this customer.
07/11/10
No comment left by this customer.
07/11/10
Speed of delivery after collection is amazingly fast, I recommend you always.
07/11/10
No comment left by this customer.
07/11/10
When i got my dates wrong, you guys were very helpful in sorting it out without recharging me- very impressed!!
07/11/10
No comment left by this customer.
07/11/10
No comment left by this customer.
07/11/10
KEEN PRICING & GREAT SERVICE - FROM NOW ON MY 1ST CHOICE !
07/11/10
took over 3 hours to get the label emailed so i cound print it
07/11/10
Your good and your quick and affordable AAA+++
07/11/10
Great Service. keep up the good work..
07/11/10
very poor due to being informed that the parcel arrived at IronRus very badly damaged and the iron is now unusable I now want compensation
07/11/10
Good communication and excelent pick up sevice as requested
07/11/10
Excellent and such a fantastic price! Much reccomended!!!!
07/11/10
Very good thanks
07/11/10
You never picked parcel up!!! Went with Parcel Force. Going through PayPal to get money back. Useless company!
07/11/10
Yet again excellent service at each end of he delivery. Thanks
07/11/10
No comment left by this customer.
07/11/10
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