We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,663 reviews.
Easy to use website, parcel picked up and delivered very efficiently - will definitely use again.
04/11/10
Fabulous service, pleasant employee. Thank you
04/11/10
No comment left by this customer.
04/11/10
Excellent,easy to use.
04/11/10
No comment left by this customer.
04/11/10
Disappointed by the failure of the carrier to make the pick up and subsequent lack of upgrade from PM
04/11/10
first class service,recommended courier company citylink.
04/11/10
No comment left by this customer.
04/11/10
Same as the previous time I used this service, excellent!
04/11/10
Parcel collected for a next day delivery, my customer ended
04/11/10
customer complained that it was left on the drive in full view of the road and the door bell wasn't rang refunded postage
04/11/10
Quick pickup, speedy delivery - all good, will use again
04/11/10
It's all about collection times and delivery times being an issue... maybe create one hour slots availability like the supermarkets do
04/11/10
Parcel picked up and delivered on time by DHL to USA. Very pleased.
04/11/10
Collection never happened.
04/11/10
Fantastic service, very quick and easy to book and very straight forward. I will definately use this service again.
04/11/10
No comment left by this customer.
04/11/10
No comment left by this customer.
04/11/10
Easy to use and delivery went smoothly
04/11/10
First time I've used the company or such like and it was an easy transaction.
04/11/10
I do not think you can do any better, you are a fantastic service. well recommended
04/11/10
Arrived okay and customer happy
04/11/10
Price: excellent. Comunication: good. Citilink: useless. Parcel missing: very likely.
04/11/10
No comment left by this customer.
04/11/10
No comment left by this customer.
04/11/10
very good service thanks guys
04/11/10
no problems at all, excellent service at a very good price, recommended company.
04/11/10
No comment left by this customer.
04/11/10
They didnt pick up so had to go to depot and no compensation for doing this.
04/11/10
Very pleased, will use again!!
04/11/10
Good price and efficient service. Wish you give accurate deadline for same day collection
04/11/10
No comment left by this customer.
04/11/10
Very smooth process. Would be even better if I could store card details and use a fast payment method.
04/11/10
i like the idea of the service with collection from door,you not turned up a couple of times,and comms is hard,but the last time was better!
04/11/10
No comment left by this customer.
04/11/10
No comment left by this customer.
04/11/10
so far so good
04/11/10
No comment left by this customer.
04/11/10
No comment left by this customer.
03/11/10
No comment left by this customer.
03/11/10
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