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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,662 reviews.
cheap and prompt service! def use again!
03/11/10
Excellent price and service, will continue to use you as our no 1 courier service, thanks
03/11/10
nothing to suggest - a very good service, good web site: very happy.
03/11/10
Great service, great prices and very quick delivery. Many thanks
03/11/10
good system, good collection and delivery
03/11/10
Have no issues with any of the service provided, communication and service 100%
03/11/10
The parcel was collected from work on Thursday and delivered to Brisbane Australia the following Tuesday - 4* service
03/11/10
No comment left by this customer.
03/11/10
We were expecting same day collection but the parcel was collected first thing the next day. It arrived at its destination safely
03/11/10
very good service fast quick easy value for money good work monkey:)
03/11/10
Always fast service and fantastic value for money - especially when you are a small business that wants to give great service.
03/11/10
No comment left by this customer.
03/11/10
Very easy to do and just what we needed.
03/11/10
No comment left by this customer.
03/11/10
fab service,cheap,preffered it when the address could be found by postcode when ordering a courier
03/11/10
No comment left by this customer.
03/11/10
No comment left by this customer.
03/11/10
No comment left by this customer.
03/11/10
smooth thanks
03/11/10
A service I would recommend to others and use myself again and aagain.Thanks
03/11/10
good prices and polite drivers!
03/11/10
I love the service, the price is competitivea
03/11/10
As always a faultless, rapid and smooth service received. Reason i use parcelmonkey every time!
03/11/10
Spot on, arranged collection late at night and item was collected the next morning no problems
03/11/10
collected on time, delivered on time. what more could you ask for. cheaper prices ?? lol
03/11/10
No comment left by this customer.
03/11/10
No comment left by this customer.
02/11/10
booked collection in AM and had to ring twice to find out what going on, driver came after 4 PM, very bad
02/11/10
No comment left by this customer.
02/11/10
No comment left by this customer.
02/11/10
keep up the great work, using for around a year now, 100% Quality service. BTW it would not let me enter the .name ext in customer email box
02/11/10
Thanks for the heads up on the email box, and thanks for all the continued business!
Out of about 5 orders i've had 3 missed pick ups, over £120 in damages non of which I could claim for due to rediculous claims requirments
02/11/10
Our Response: Sorry to hear about the problems you've experienced. Please ensure you check our prohibited items list before booking, it is there to protect both you and us by suggesting which items are not suitable for carriage.
No comment left by this customer.
02/11/10
No comment left by this customer.
02/11/10
am a returning customer because the service is always excellent and cant beat the prices A*****
02/11/10
No comment left by this customer.
02/11/10
No comment left by this customer.
02/11/10
No comment left by this customer.
02/11/10
have now used your company for a couple of months with only one mistake.really good service many thanks
02/11/10
No comment left by this customer.
02/11/10
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