We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,662 reviews.
very pleased,parcel was picked up on monday delivered on tuesday in good condition,brlliant will use you again thank you
30/10/10
A great service.. Fantastic prices and as a first time user I'm very impressed! :) Very good, will recommend to others!
30/10/10
Excellent service, driver collected without fuss and parcel was delivered on time, can't ask for any more.
30/10/10
No comment left by this customer.
30/10/10
No comment left by this customer.
30/10/10
Waited in all day, then at 5.59 pm received email stating mis-collection. no reasons given. Customer services no answer, Collected next day
30/10/10
Got To Hand It To Them They Know What They Are Doing, Had A Big Parcel And Got A Damn Cheap Price Thanks Excellent Service,Will Always Use
30/10/10
No problems!
30/10/10
Very friendly driver, excellent communication and fast delivery, will definately use you again
30/10/10
No comment left by this customer.
30/10/10
Excellent service as ever. Picked up and delivered on time at a very reasonable price. Thankyou.
30/10/10
Excellent service fast & professional
30/10/10
parcel as not collected on day stated by citylink ,then had to make numerous phonecalls to chase up delivery
30/10/10
Mobile Number OR Landline Number options woulod be better as not always possible to include correct telephone number on order.
30/10/10
Didn't turn up to collect, waited all day chased at 16:50 told could be up to 18:00, still nothing at 17:58, chased again - no response,
30/10/10
The service you provide is faultless. Couldnt ask for anything more. I will use no other courier. :-)
30/10/10
There were 2 broken vase's when delivered out of the 9 shipped which cost me
30/10/10
No comment left by this customer.
30/10/10
The only area I am disappointed in is that twice I have checked a package in by 10.30 but it has not been collected until the day after.
30/10/10
No comment left by this customer.
30/10/10
QUICK FAST SUPER SERVICE WILL AND HAVE USED AGAIN
30/10/10
No comment left by this customer.
30/10/10
great service , great prices and the citylink guys are good
30/10/10
Cheap price. Easy to order and collection was ontime.
30/10/10
A good service picked up in time very nice driver .Dont know if my parcel has reached its destination yet .I tried to track it but a message
30/10/10
ITEM WAS COLLECTED A DAY LATE
30/10/10
It would be very helpful if a reminding e-mail reminding of pick up was sent the evening before schduled pick up date.
30/10/10
pleased with service you provided.parcel arrived quickly.
30/10/10
Would prefer quicker resposes instead of over night replys
30/10/10
i han 3 parcels this week the date for pick up was Tuesday but did not get collected until the Thursday. not very happy
30/10/10
I can't think of a single way of improving what is already an ace service. Please don't even think of changing anything.
30/10/10
Excellent service, far better than its rivals. Easy to use site. Good customer service.
30/10/10
Excellent service.
30/10/10
Excellent service and value.
30/10/10
good price, good service , good all round, again and again
30/10/10
Was unpleasant to have to get the driver to sign the slip you want signed.he wasn't happy at all about this. I wasn't either...
30/10/10
Very good, delivery on time and pickup on time
29/10/10
VERY HAPPY
29/10/10
No comment left by this customer.
29/10/10
No comment left by this customer.
29/10/10
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