We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,662 reviews.
No comment left by this customer.
28/10/10
Like to see post code look up otherwise brilliant service
28/10/10
my parcel was picked up within the time frame i chose and delivered the following day, i was very happy with the service i received.thanks
28/10/10
Very smooth transaction
28/10/10
Excellent service, but website was a bit confusing when trying to add a 2nd parcel. & had to re-enter info each time i used back on IE
28/10/10
No comment left by this customer.
28/10/10
Excellent service as ever!
28/10/10
No comment left by this customer.
28/10/10
No comment left by this customer.
28/10/10
collection was later than planned perhaps an e-mail sent at the beginning of the day with an approx time of collection would help
28/10/10
No comment left by this customer.
28/10/10
No comment left by this customer.
28/10/10
No comment left by this customer.
28/10/10
Loyalty points or regular user discount to keep using you as I regularly switch between you and parcel2go and interparcel.
28/10/10
have always found the service to be hassle free and excellent
27/10/10
No comment left by this customer.
27/10/10
I booked Courier with you Thursday for Friday collection, and they came Monday saying the job was booked for Monday, not happy.
27/10/10
Delivered within 24 hours of collection - just wish they'd picked up before 2.30pm as requested. Had appt at Doctor's 4pm.
27/10/10
yet again the parcel was not collected and i had to take it to the distribution centre in the next town.(Courier issue NOT parcelmonkey)
27/10/10
No comment left by this customer.
27/10/10
Excellent price. Quick pick up. Delivered on time. Perfect.
27/10/10
What can i say been spot on every time i use your service
27/10/10
picked up and delivered on time, and very good prices!
27/10/10
No comment left by this customer.
27/10/10
I usually judge someone by how well they deal with a problem but as I haven't yet had a problem with Parcel monkey then I can only say GREAT
27/10/10
you should have postcode search for delivery address-like interparcel have,saves time & parcel will not go to wrong address,
27/10/10
everthing went like clockwork, collected & delivered as agreed, price was good, I will certain use you again
27/10/10
PIck up and delivery exactly as scheduled. Website easy to use.
27/10/10
Prompt service
27/10/10
Excellent service, use them everyweek A+++++++
27/10/10
first class always - quick to receive confirmation of orders placed, easy system to use and follow through with carrier first class too!
27/10/10
easy to order used you once so i am useing you again tomorrow to pick up 2 more parcels bit bigger this time many thanks
27/10/10
quick efficient and easy to organise - ParcelMonkey wins the day again Recommended to all will use again and again
27/10/10
DHL didn't have any record of either the delivery address or sender address when they picked up. Delivery document downloads weren't labels
27/10/10
a no fuss delivery which was carried out smoothly at a great price.
27/10/10
The service was excellent.Collected the parcel when promised and delivered the next day.I will use your service again.Thank you.Colin.
27/10/10
excellent service
27/10/10
No comment left by this customer.
27/10/10
Great friendly service! collected during prefered time too! :o)
27/10/10
No comment left by this customer.
27/10/10
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