We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,662 reviews.
Need to sort collection times better tried to stay in all day but not possible
29/10/10
fast delivery thanks
29/10/10
Very prompt, thank you
29/10/10
hi delivery was sent as well as poss and courier was good called me to make sure adress was correct as i missed a bit out thanx
29/10/10
No comment left by this customer.
29/10/10
No comment left by this customer.
29/10/10
No comment left by this customer.
29/10/10
brill service as always thanks
29/10/10
Absolutly flawless, will not only use again but I will be recommending your company to my friends and family, thank you.
29/10/10
service was good cant complain, would recommend
29/10/10
After not being happy that my parcel was not collected until 6pm after choosing the 9 to 5 slot, it was delivered the next day which compens
29/10/10
Selecting a parcel pick up time will be good, also text message warning with a pick up time window similar to parcel2go.com
29/10/10
Not so many questions on Claims Form, dont use Courier. They smash everything. Give more options other than Courier.
29/10/10
Good service
29/10/10
No comment left by this customer.
29/10/10
Arrived on time as always
29/10/10
No comment left by this customer.
29/10/10
No comment left by this customer.
29/10/10
No comment left by this customer.
29/10/10
Very pleased with service, courier arrived within specified time and the item was delivered the next day. Great tracking service.
29/10/10
Excellent service, don`t see how it could be bettered. Van drivers turn up on time, very polite and helpful.
29/10/10
Outstanding service door to door couldn't fault, all my queries answered quickly well done.
29/10/10
Silly old me used MY****** last time, never again you guys never let me down. I don't send many but thanks anyway. A Roberts
29/10/10
Keep it up. Well done
29/10/10
Telephone number so we dont have to wait 24hours to sort issues out
29/10/10
Good service but the facility for saving card payment details would be helpful.
29/10/10
No comment left by this customer.
29/10/10
Super service thanks
29/10/10
No comment left by this customer.
29/10/10
Never arrived,i had to go to the post office.Waste of money,reap off.People dont trust
29/10/10
2 of the items arrived damaged. I have sent an email for a claims form as suggested and have not heard anything.
29/10/10
it was fast and proffesional
29/10/10
great service again thanks!
29/10/10
No comment left by this customer.
29/10/10
Excellent !!!
29/10/10
your service was very good as usual,will use again and again..Colin
29/10/10
No comment left by this customer.
29/10/10
PARCEL MONKEY ARE THE BEST COURIERS WE HAVE EVER USED NEVER HAD A PROBLEM .YOU WAT SOME DELIVERED THEN CHOOSE PARCEL MONKEY !!!!!!!!!!!!!!!
29/10/10
collected on time, delivery fast, would definitely use again.
29/10/10
No comment left by this customer.
29/10/10
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