We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,662 reviews.
Thank you a straight forward transaction will use this service again
29/10/10
very good service
29/10/10
make contacting customer services easier when something goes wrong.. that is what customer services is for.. not when everything is fine!
29/10/10
very good service thank you
29/10/10
I was amazed at the efficiency throughout. I did not expect same day collection and was very impressed when delivered next day thank you
29/10/10
TOOK FAR TOO LONG TO RECEIVE FEEDBACK ON MISSED COLLECTION AND IN THE END HAD TO CONTACT PAY-PAL BEFORE ANY RESOLVE WAS MADE.
29/10/10
No comment left by this customer.
29/10/10
2 more of my parcels were da
29/10/10
collection very good friendly agent fast delivery very satisfied
29/10/10
Great service, posted a comment on Twitter regards @toysforoutdoors
29/10/10
perfect service. will use next time. 10/10
29/10/10
nice friendly and informative driver with good attention to all details.
29/10/10
No comment left by this customer.
29/10/10
No comment left by this customer.
29/10/10
Great service no problems would reccomend.
29/10/10
Well organized
29/10/10
You need the option to arrange collection from another address on a saturday.
29/10/10
Customer very happy with prompt delivery - positive feedback received. Prompt collection of parcel - excellent service in my opinion
29/10/10
No comment left by this customer.
29/10/10
Your service was excellent; it was exactly what I ordered, and you even stuck to the times I requested; thank you!
29/10/10
No comment left by this customer.
29/10/10
Hi very pleased with the service, I look forward to using you again! Regards Steve
28/10/10
No comment left by this customer.
28/10/10
Excellent Service... Well Done...
28/10/10
We got the best deal with parcel monkey, I would definitely use them again
28/10/10
quick respon!
28/10/10
No comment left by this customer.
28/10/10
No comment left by this customer.
28/10/10
No comment left by this customer.
28/10/10
No comment left by this customer.
28/10/10
No comment left by this customer.
28/10/10
excellent service thanks
28/10/10
offering other courier services for smaller packages e.g. under 5kg.
28/10/10
a truely brilliant service .Your staff are without exception most helpful polite and courteous. I will definately be promoting your buisness
28/10/10
First class service and value for money. Thank you.
28/10/10
No problems
28/10/10
i waited 2 days for a pickup. 2nd occasion your site crashed. delivered parcel personnely to couriers.
28/10/10
Delivery was excellent (next morning) but first collection date was missed as driver did not call at house
28/10/10
Excellent service recommend 110%
28/10/10
No comment left by this customer.
28/10/10
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