We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,656 reviews.
no problems,collected when agreed,delivered next day as promised.
25/10/10
EXCELLENT ALL ROUND**** VERY GOOD STAFF ***TOP CLASS PRICES***VERY RELIABLE AND HIGHLY RECOMMENDED
25/10/10
Read all the bad reviews and was slightly worried, however I had a brilliant experience and would use again. Good, cheap service, very happy
25/10/10
Great service however the collection was 1/2 hr late luckily was at home
25/10/10
Courier managed to totally trash the box, customer received soggy wet box.
25/10/10
great to use as usual thankyou !
25/10/10
You can save time (& your customer) by giving your drivers standard collection labels when collecting good for delivery.
25/10/10
excellent, and on time as usual .
25/10/10
The cheapest courier I could find for my delivery. It arrived within 24 hours of collection from the south of England, to central Scotland.
25/10/10
EXCELLENT SERVICE ALL ROUND - CHEERS !!
25/10/10
No comment left by this customer.
25/10/10
No comment left by this customer.
25/10/10
No comment left by this customer.
25/10/10
No comment left by this customer.
25/10/10
Fantastic service! Will definitely use again
25/10/10
Brilliant as usual. Will continue to use yourselves and recommend to others
25/10/10
Usual excellent service.Thanks.
25/10/10
No comment left by this customer.
25/10/10
No comment left by this customer.
25/10/10
No comment left by this customer.
25/10/10
item was damaged by courier and refused at del..i shouldnt have to go through alot of work to get a refund by you it should be imediate
25/10/10
No comment left by this customer.
25/10/10
keep up the good work, will be using again !!
25/10/10
No comment left by this customer.
25/10/10
The delivery wasnt collected. I had to contact Courier on 2 sep occasions & spent in total over 14 hrs waiting for collection the next dayi
25/10/10
No comment left by this customer.
25/10/10
top price and web site.
25/10/10
No comment left by this customer.
25/10/10
item was not collected and the courrier was no help. Unable to contact yourselves and have had no response rom email request asking you to c
25/10/10
excellent service
25/10/10
first class
25/10/10
No comment left by this customer.
25/10/10
Driver did not arrive at the specified time, i had to call him to ask when he was arriving as my office was closing - 4.45pm!
25/10/10
No comment left by this customer.
25/10/10
the item in question was good pick up but am having problems with another order so not good at moment
25/10/10
Great, straight-forward service and very competitive prices.
25/10/10
Service was good, professional service and excellent delivery times. A call 20 mins before collection/delivery would allow greater freedom.
25/10/10
The initial setup was a bit long winded but once through that it was easy. Collection was within 2 hours. Very Good.
25/10/10
Awful!paid 4 parcel 2 b collected-nobody turned up! Paid 2nd time, still nobody turned up. Booked a THIRD time&FINALLY had collected!
25/10/10
No comment left by this customer.
25/10/10
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