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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,656 reviews.
service was ok
24/10/10
Great service again. Thank you.
24/10/10
thanks!!!
23/10/10
No comment left by this customer.
23/10/10
No comment left by this customer.
23/10/10
No comment left by this customer.
23/10/10
No comment left by this customer.
23/10/10
prompt service,delivered when promised,pleasent drivers.
23/10/10
No comment left by this customer.
23/10/10
All was good this time, thank you!
23/10/10
No comment left by this customer.
23/10/10
Spot on!
23/10/10
perfect
23/10/10
No problems at all. Actually surprised at the good service. Thanks.
23/10/10
No comment left by this customer.
23/10/10
It was easy to arrange collection, no hassle, very fast service and onb time, I will use it every time now.
23/10/10
No comment left by this customer.
23/10/10
Very poor. Despite informing the driver of fragile package & making it clear on the parcel, items still arrived broken. WILL NOT USE AGAIN
23/10/10
Our Response: Please check our prohibited items list before booking - glass has associated warnings. Parcels are handled at depots mechanically so fragile notices are not enough to ensure safe carriage.
Brilliant service from start to delivery, always use Parcel Monkey and always will as long as prices are so good.
23/10/10
very pleased with this service , would use again thankyou.
23/10/10
I have found the service very good. Have always tuned up on time, always delivered good in an excellent condition the next day
23/10/10
I booked 1 consignment of 3 parcels. When Courier came to collect, the driver's paperwork told him to expect 9 parcels - 3 consignments of 3
23/10/10
FANTASTIC
23/10/10
No comment left by this customer.
23/10/10
the service has got better of late, and recently the parcels have been picked up in the period wnhen requested. thanks
23/10/10
efficient, great value. very impressed. thanks.
23/10/10
Nice and quick, will use again.
23/10/10
After the initial problems with my first 2 collections, these were handled well and picked up in the time I specified. Thank you
23/10/10
No comment left by this customer.
23/10/10
No comment left by this customer.
23/10/10
Excellent service, parcel delivered as expected. Will use this company again.
23/10/10
Very Satisfied
23/10/10
collected 1 day delivered the next day, excellent service allround
23/10/10
Couldn't fault your price or service. Very well done!
23/10/10
No comment left by this customer.
23/10/10
need tracking abroad parcels
23/10/10
Excellent. As far as I know, received okay. Many thanks. Will use again.
23/10/10
good, driver could be better, cheaper than royal mail
23/10/10
DRIVER DID NOT WANT TO FILL IN FORM AND ONLY SCRIBBLED HIS INITIALS AND ROUTE NO, OTHERWISE WAS VERY PLEASANT
23/10/10
No comments - Excellent Service
23/10/10
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