We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,653 reviews.
No comment left by this customer.
20/10/10
MISSED COLLECTIONS AND DUPLICATED CHARGES, NOT VERY HAPPY WITH THE SERVICE AND NO HELP FROM CUSTOMER SERVICES AT ALL!
20/10/10
absolutely brilliant, had to pop out so left in a safe place and brilliant service
20/10/10
Have used you five times now and perfect service each time. Thank you
20/10/10
excellent service for national delivery - I'll use Parcel Monkey again !!
20/10/10
please leave a receipt for what you pick up
20/10/10
No comment left by this customer.
20/10/10
Would have been nice if driver didn't wait right up until the last min to collect - I was anxious. Driver sat outside and waited 10 mins?
20/10/10
order not delivered yet :(
20/10/10
No comment left by this customer.
20/10/10
asked for a date to be changed an easy smooth process
20/10/10
excellent service but would like an option to drop parcel at courier depot
20/10/10
No comment left by this customer.
20/10/10
Good service, collected in the afternoon and delivered without problems the following day. Thanks a lot
20/10/10
No problems, great service!
20/10/10
great service thanks !
20/10/10
Collection at my end was excellent. At Reading Depot, package was not delivered and/or card not left. Collection required 2 visits to depot
20/10/10
THe whole process was very smooth with the web application being easy to use and the collection happened when I expected it to
20/10/10
No comment left by this customer.
20/10/10
No comment left by this customer.
20/10/10
As usual A1 service
20/10/10
No comment left by this customer.
20/10/10
Very pleased with the service (though insurance keeps creeping up!)
20/10/10
No comment left by this customer.
20/10/10
No comment left by this customer.
20/10/10
No comment left by this customer.
20/10/10
No comment left by this customer.
20/10/10
VERY SATISFACTORY.DELIVERY WAS SPOT ON.THE DRIVER COULD STICK THE LABEL ON WHEN COLLECTING TO REASSURE US THAT ALL WAS OK
20/10/10
No comment left by this customer.
20/10/10
Great !!! Love the your logo and service too!!!
20/10/10
awesome awesome awesome
20/10/10
Another good experience. Great service and outstanding value.
20/10/10
not good needed to contact someone regarding the delivery (telephone) still waiting on an email..............
20/10/10
Our Response: Please use the 'support centre' tab in your account section - our team will respond to your enquiry.
No comment left by this customer.
20/10/10
No comment left by this customer.
20/10/10
I have used this service several times and EVERY time I am impressed with the level of service. I don't know how you do it for the price !!!
20/10/10
Great service. My only issue is with the delivery label as there are not detailed guides on what needs to be on the boxes.
20/10/10
Brilliant service - my number 1 choice for shipping - but make the label email contain a link instead of me having to cut and paste it!!!
20/10/10
Recommeded by a colleague ~ will use again
20/10/10
very good service, no problems, will use again
20/10/10
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