We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,650 reviews.
Good price with extended insurance, totally hastle free arrangements, and easy tracking of the parcel. An excellent experience!!
17/10/10
Hassle free collection and delivery. Great value also
17/10/10
Highly impressed with price and performance. Have recommended to several friends and family already
17/10/10
In all day awaiting courier then recieved an e mail telling me I had missed a collection - never again
17/10/10
No comment left by this customer.
17/10/10
collected and delivered very proffesionally although collection day late driver said van broken down not really an isse for me still happy
17/10/10
No comment left by this customer.
17/10/10
No comment left by this customer.
17/10/10
2 packages were picked up and each was delivered to the wrong buyer. Still await resolution. 2 unhappy customers !!!!
17/10/10
Very impressed! Many thanks.
17/10/10
No comment left by this customer.
17/10/10
Parcel arrived damaged now got to wait 4 weeks to investigate.
17/10/10
No comment left by this customer.
17/10/10
Excellent, thank you. A suggestion? Add line for Business name when preparing label, could prevent missed lines on address etc.
17/10/10
Booked for Next day delivery arrived 3days late this is the second time I have used your company and the second time you have let me down
17/10/10
Keep it going Far out man AND groovy!!!!!
16/10/10
No comment left by this customer.
16/10/10
No comment left by this customer.
16/10/10
Excellent service, no hassle & will use again
16/10/10
Great service and the delivery was great. The only thing would be a more defined pick up time.
16/10/10
No comment left by this customer.
16/10/10
Excellent price and service
16/10/10
Tracking shows delivered next day (excellent), but I do not understand the 1210 entry.
16/10/10
No comment left by this customer.
16/10/10
I am very pleased with the service given, drivers are always curteous & helpful.Prices are so good noone can compete & i always use them now
16/10/10
No comment left by this customer.
16/10/10
great service thanks and prompt!
16/10/10
No comment left by this customer.
16/10/10
everything brilliant! Knock spots of our present carrier
16/10/10
great service again, prompt collection and delivery, thanks will use again and again.
16/10/10
Fab Service, No problems what so ever. 5*
16/10/10
It was the first time i used PM! I will use again... Only feedback is the time scale issue ie when pick-up is due! a standard issue!
16/10/10
very good service, comes when notified...
16/10/10
Colected on due date & delivered next day for less than a quarter of royal mail price! HIGHLY RECOMMENDED & WILL DEFINITELY USE AGAIN FOR AL
16/10/10
Can't fault the service from start to finish! Really friendly and helpful City Link guy and its good to have the same person collecting.
16/10/10
No comment left by this customer.
16/10/10
No comment left by this customer.
16/10/10
Great reliable as always
16/10/10
great service stright forward to use and saves me money what more can you ask for!
16/10/10
Great service! Thanks
16/10/10
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