We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,653 reviews.
never received the item that I arranged to collect or any communication
19/10/10
Our Response: Please get in touch using the 'support centre' tab in your account and we'd be happy to help.
No comment left by this customer.
19/10/10
Despite my efforts to mess things up, I received a lot of help to sort out the chaos I had caused.
19/10/10
The service was brilliant! Thank you...I think I pressed very poor by accident. Sorry
19/10/10
fantastic price,fast service, and will use at every oppertunity
19/10/10
absoloutey brilliant, will use again fo sho
19/10/10
too 5 days to deliver on a 48hr delivery. And you couldnt track the parcel....and... you maintained it hadnt been collected.
19/10/10
i am witing for the pick up
19/10/10
Top Marks!!!!!
19/10/10
Excellent service would use again - I like the new receipt that prints off that the driver has to sign as evidence of collection.
19/10/10
Excellent value and good service. Driver commented that CityLink cannot read your barcode, however.
19/10/10
great service, used before and would use again
19/10/10
No comment left by this customer.
19/10/10
No comment left by this customer.
19/10/10
Quick, simple and very competetive pricing, keep up the good work
19/10/10
No comment left by this customer.
19/10/10
I love the simplicity of your service. Pity you don't take smaller packages or I'd never use the Royal Mail for any of my ebay stuff!
19/10/10
No comment left by this customer.
19/10/10
Does exactly what it says on the tin. Collection driver was friendly and polite, service was as promised.
19/10/10
No problems. You did what you said you would do, at the time you said you would do it. That's how I like it. Thanks.
19/10/10
Both pick ups and deliveries done on time with instructions followed, very impressed
19/10/10
No comment left by this customer.
19/10/10
Cannot think of anything, as long as my parcels get there i am happy.
19/10/10
I was very pleased with your service.
19/10/10
Still awaiting feedback from you about a delivery made and broken in transit. Not good
19/10/10
No comment left by this customer.
19/10/10
Although I paid for same day collection I had to deliver this to the depot myself. I will be writing to you to request a refund
19/10/10
Excellent service
19/10/10
Not totally clear that I had to print the label. No real problem though.
19/10/10
No comment left by this customer.
19/10/10
No comment left by this customer.
19/10/10
No comment left by this customer.
19/10/10
verry good service
19/10/10
No comment left by this customer.
19/10/10
Collected in the time window as requested. Delivered next day at 11am. Very pleased, again!
19/10/10
EXCELLENT SERVICE AS USUAL
19/10/10
do you are service where you pach the item and then deliever it?
19/10/10
No comment left by this customer.
19/10/10
Very good, the forms could do with improving. The one for export is not clear at all.
19/10/10
Where's the Pay pal gone? Really annoying that I now have to find the payment card and fill in all the numbers etc!
19/10/10
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
