We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,651 reviews.
Courier did not collect it !
18/10/10
a Phone number (non pemium rate) or at leat a callback facility. and price lists for all services not just CityLink. other than that GREAT :
18/10/10
No comment left by this customer.
18/10/10
No comment left by this customer.
18/10/10
What can I say other than I'm impressed and so were my customers the speed of uplift and 24hrs later delivered and in use. WOW. Thats it WOW
18/10/10
No comment left by this customer.
18/10/10
parcel not collected on correct day with my customer not happy and l just got excuses from customer support. also out of pocket
18/10/10
My only complaint is that you tried to pick the parcel up on a Friday when I had asked for a Monday pickup, but it was easily rearanged
18/10/10
No comment left by this customer.
18/10/10
Prompt efficient service, all good
18/10/10
No comment left by this customer.
18/10/10
would like an email / sms when the parcel is delivered
18/10/10
No comment left by this customer.
18/10/10
Excellent service, thank you.
18/10/10
Citylink driver wouldn't sign declaration. PM really needs to sort that out!
18/10/10
Picked up a bit late but all good
18/10/10
No comment left by this customer.
18/10/10
No comment left by this customer.
18/10/10
What a fantastic service, my item was picked up and delivered on time, what a fantastic service thank you.
18/10/10
Great service!!!
18/10/10
No comment left by this customer.
18/10/10
Easy quote system, competitive pricing, clear sending instructions, delivery as stated, what more can one wish for?
18/10/10
Your driver was both courteous, helpful and polite. The package was collected at a reasonable time, well within the alloted time span.
18/10/10
Collection and delivery was very good on the last few orders, a vast improvement on the orders that were late
18/10/10
No comment left by this customer.
18/10/10
No comment left by this customer.
18/10/10
No comment left by this customer.
18/10/10
The best service i have ever used, keep up the great service. +++++
18/10/10
collected and delivered on time.
18/10/10
collection did not take place on day i arranged, had to book again, it was collected the 2nd time but i wont be using the company again
18/10/10
Very fast cheap service, many thanks
18/10/10
Great service thanks - I like the specify a preferred pickup time - seems to work great.
18/10/10
No comment left by this customer.
18/10/10
The parcel monkey service was fine, but the city link collection was poor.
18/10/10
i selected between 11-30am and 2-30pm for collection. According to Courier's website, collection schedualed at 6-54pm
18/10/10
No comment left by this customer.
18/10/10
Every time I have used Parcel Monkey, they have been fantasic, can not fault them. Well done and thank you. 10/10
18/10/10
Thanks for your help had to cancel a collection was done in time, great service
18/10/10
No comment left by this customer.
18/10/10
great, however a telephone number to contact you when an ugent issue arises would be an advantage
18/10/10
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