We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,651 reviews.
No comment left by this customer.
19/10/10
You delivered no mess no fuss as I'd paid and I loved your print your own barcode system, very organised
19/10/10
No comment left by this customer.
19/10/10
perfect, turned up when promised, driver always politie respectful and helpful, not a fault to mention, will continue to use when needing!
19/10/10
Excellent Service, thanks.
19/10/10
No comment left by this customer.
19/10/10
excellent can't fault the service at all
19/10/10
No comment left by this customer.
19/10/10
Try getting Citylink to actually deliver when they say they will. They dont update the tracking info and you can never get hold of Citylink
19/10/10
excellent service
19/10/10
No comment left by this customer.
19/10/10
it was cheap and fast excellent!
19/10/10
The only thing I'd change is I think you shoule be able to give an approximate pick-up time - ie morning or afternoon.
19/10/10
No comment left by this customer.
19/10/10
.
19/10/10
ParcelMonkey was fine but the courier Courier failed to collect 7 orders.
19/10/10
No comment left by this customer.
19/10/10
Very impressed with speed and service of Parcel Monkey. Changed to you after a bad experience with another courier company and glad I did.
19/10/10
Thanks
19/10/10
No comment left by this customer.
19/10/10
No comment left by this customer.
19/10/10
excellent service all the way
19/10/10
No comment left by this customer.
19/10/10
Would have been very good as the waybill number on PM was different to the DHL number so tracking was hard
19/10/10
missed first collection DATE BUT OVERALL SERVICE VERY GOOD
19/10/10
Courier arrived well on time on the booked day. Good price for my order, very pleased, thank you!
19/10/10
Very quick and easy service to use
19/10/10
Very smooth transaction. Would also be nice to have an option where courier brings paperwork with them for when the printer is on the blink
19/10/10
No comment left by this customer.
18/10/10
The service is excellent as usual. The improved collection documentation is a welcome addition and reflects your commitment to service.
18/10/10
No comment left by this customer.
18/10/10
Very good service and has gone out of thier way to remedy any issues with incorrect deliveries - wouldn't use any other company......
18/10/10
No comment left by this customer.
18/10/10
very good! excellent service.
18/10/10
Great service, great price, easy smooth transaction, have booked to use you again for a bigger delivery hope second time is as good
18/10/10
Exactly as described on the website. Quick simple and effective. Cost was resonable too!
18/10/10
carried unpressurised scuba cylinder .... really just a metal tube ..... used common sense - some carriers don't !
18/10/10
No comment left by this customer.
18/10/10
faultless courier service..i will continue using this service many thanks keith trueman
18/10/10
No comment left by this customer.
18/10/10
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