We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,221 reviews.
Excellent service - yet again ! Many thanks
29/09/10
more space for courier notes please
29/09/10
service great,easy to use,goods arrived on time and handled with care huge thankyou!!
29/09/10
Inform people that when paying by debit card, this is done through paypal. I was refreshing the page trying to find a card icon to click on
29/09/10
please allow more space for notes to courier
29/09/10
If you had a telephone contact centre it would help. Also - if you handle long cartons - 2-3 metres in length.
29/09/10
My parcel has not been picked up 5 days later!!
29/09/10
You got two of my items and they were delivered broken i have two cases open
29/09/10
No comment left by this customer.
29/09/10
No comment left by this customer.
29/09/10
I have found your services very quick and easy to use and you have been most helpful with any problems we have had.
29/09/10
No comment left by this customer.
29/09/10
No comment left by this customer.
29/09/10
wil not use this service again. it arrived in india today; it went to jallandhar, they refuse to forward to the correct address on parcel
29/09/10
Great service, right price and never fail to deliver!
29/09/10
item delivered was broken ,i'm not very happy as parcel was very well wrapped
29/09/10
The parcel was not collected on the day it was supposed to be. A pretty fundemental flaw.
29/09/10
No comment left by this customer.
29/09/10
No comment left by this customer.
29/09/10
No comment left by this customer.
29/09/10
Really pleased with the service I received. 2 parcels picked up in allocated slot and delivered quickly! A query was sorted asap! Very Happy
29/09/10
very good
29/09/10
I have been very pleased with any transations I have used with you, reliable and speed. Mr R Hawkins
29/09/10
Collected rather late, just after 4pm, then another van came to collect about 5pm !!! (Today's parcels not yet collected - it's 2pm)
29/09/10
No comment left by this customer.
29/09/10
No comment left by this customer.
29/09/10
No comment left by this customer.
29/09/10
Excellent service, easy to book, and a competitive price. Very satisfied customer. Will definitely use again.
29/09/10
great easy simple no hassle good service
29/09/10
Very happy with your service! Excellent as always!
29/09/10
No comment left by this customer.
29/09/10
No comment left by this customer.
29/09/10
a bit more stability in delivery and collection times would be nice thanks
29/09/10
No comment left by this customer.
29/09/10
The 1s time I used this service, no problems at all. 2nd time I had 3 missed collections. Cant fault communications though.
29/09/10
GREAT SERVICE. THANK YOU.
29/09/10
couriers very prompt - price good - recommend to all - a good service - only 1 thing - wish had a phone number to call when need advise x
29/09/10
A great service
29/09/10
It would help if your driver did not lie about turning up and finding no one home when people waited in all day.
29/09/10
PARCEL MONKEY ALWAYS PROVIDE A RAPID SERVICE AND IM VERY HAPPY WITH THEM
29/09/10
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