We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,221 reviews.
The tracking system was excellent. Driver collecting parcels could have been a bit more pleasant but that is not your fault.
01/10/10
No comment left by this customer.
01/10/10
very easy to use and could do everything from home making my life easier, thank you
01/10/10
You did well managing to collect one parcel and deliver another the same day with no problems. Well done.Thanks++
01/10/10
trouble free booking and collection, usually ahead of expected collection time.
01/10/10
very good service
01/10/10
No comment left by this customer.
01/10/10
Fast efficient and cost effective service, did exactly what it said on the tin.
01/10/10
No comment left by this customer.
01/10/10
No comment left by this customer.
01/10/10
No comment left by this customer.
01/10/10
picked up on day as promised & delivered next day. thank you
01/10/10
No comment left by this customer.
01/10/10
Excellent first class service - very reliable. thanks
01/10/10
Excellent service. Very simple user interface.
01/10/10
Excellent service once again, prompt collection and delivery service at a great price
01/10/10
Everything handled very efficiently + great price !!
01/10/10
Pick up as scheduled, delivery ditto. Good job
01/10/10
I found your service very efficent, would have no hesitation in using Parcel Monkey again and would highly recommend you to others.
01/10/10
No comment left by this customer.
01/10/10
HI,i have been using parcel monkey for about 5 months now and have never had a problem.its the best deal & service around!!! keep it up.thnx
01/10/10
No comment left by this customer.
01/10/10
Very pleased with the service and price - thank you!
01/10/10
Fast pickup, very convenient service.
01/10/10
No comment left by this customer.
01/10/10
Excellent Service
01/10/10
Good Service, more choice on a parcel collection window time would be very helpful. I will be using you again, thanks.
01/10/10
No comment left by this customer.
01/10/10
No comment left by this customer.
01/10/10
No comment left by this customer.
01/10/10
still subject to an insurance claim, arrived broken, delivered to wrong address etc - NOT HAPPY
01/10/10
this parcel was delivered fine thank you
01/10/10
Excellent Cheap Service Top Class!!!
01/10/10
A1 service - thanks
01/10/10
Whole process was very p;leasent! Loving the new look website!
01/10/10
Ist time I'd use the service found it smooth and easy to use. Thanks
01/10/10
absolutely rubbish, will never use you again, I would rather pay more and receive better service,
01/10/10
Why not have postcode look-up so whole address does not need to be typed in. Most websites have this facilty.
01/10/10
No comment left by this customer.
01/10/10
Excellent service, always prompt collection and delivery, very easy to use online website, Jayne x
01/10/10
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