We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,221 reviews.
twice now waited a week for you to pick parcel up nobody turned up, still waiting for money refund for breach of contract, sorry bad Service
01/10/10
Excellent, professional, easy to use service. Would highly recommend!
01/10/10
No problems at all. Great prices and delivery on time.
01/10/10
No comment left by this customer.
01/10/10
No comment left by this customer.
01/10/10
No comment left by this customer.
01/10/10
satisfactory fast service
01/10/10
No comment left by this customer.
01/10/10
Picked up quickly and very helpful in rearranging delivery
01/10/10
No comment left by this customer.
01/10/10
No comment left by this customer.
01/10/10
I can only say that the service I recieved was second to none and I will be using you over the Royal Mail in the future Many Thanks
01/10/10
No comment left by this customer.
01/10/10
I WAITED IN ALL DAY...DRIVER LIED AND SAID THEY HAD BEEN WHEN THEY HAD NOT!!!!!!
01/10/10
excellent service thank you
01/10/10
very good service cheap and reliable have you thought of a service for smaller items at a lower price
01/10/10
No comment left by this customer.
01/10/10
No comment left by this customer.
01/10/10
Service and price Excellent, a postcode search for customers adresses would be great
01/10/10
Reasonable prices, efficient service.
01/10/10
Very smooth
01/10/10
No comment left by this customer.
01/10/10
No comment left by this customer.
01/10/10
excellent no problems
01/10/10
I have used you several times. Getting quotes & booking online is simple. Parcels have always been collected & then delivered on time.
01/10/10
No comment left by this customer.
01/10/10
Fantastic service! excellent value for money! will defo use again!
01/10/10
went to wrong house and it cost me to call and enquire what had went wrong. was told will recieve a call but never did
01/10/10
delivery address POSTCODE should bring up the address & easy foward ship label for printing like INTERPARCEL SITE.Also why so hard to track?
30/09/10
Scheduled for Fri 24 Sept but was not collected. Not collected Mon 27 either. No communication from you. Far below usual standard.tand
30/09/10
At the moment not a lot very satisfied
30/09/10
No comment left by this customer.
30/09/10
since the citylink labels have had the bar codes on , everything has been great.
30/09/10
No comment left by this customer.
30/09/10
As expected, nothing outstanding, nothing disappointing.
30/09/10
No comment left by this customer.
30/09/10
No comment left by this customer.
30/09/10
very prompt and useful response. I am happy/
30/09/10
No comment left by this customer.
30/09/10
We found the service very good, from booking online to collection, my only criticism would be not being able to contact anyone out of offi
30/09/10
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