We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,644 reviews.
Excellent price, easy to make booking, responsive help tickets.
03/10/10
excellent service, low rates, perfect customer service, thank you!!!
03/10/10
No comment left by this customer.
03/10/10
No comment left by this customer.
03/10/10
Never let us down, easy to use site, cheap and always collects on time
03/10/10
No comment left by this customer.
03/10/10
item was recieved it perfect condition but delivered broken with items chipped and smashed despite the box stating fragile items inside!!!!!
03/10/10
unfortunately i was a bit disappointed as i waited in all day but my latest parcel did not arrive until the following day and left on doorst
03/10/10
turned up to collect as arranged
03/10/10
No comment left by this customer.
03/10/10
No comment left by this customer.
03/10/10
i am able to book late and night and still you come the next day and collect,i have had 4 or more collections now and no problems
03/10/10
No comment left by this customer.
03/10/10
No comment left by this customer.
03/10/10
Service excellent but you need to make it clear that international post can not be paid by pay pal.
03/10/10
great service will use time and time again
03/10/10
So far with all orders I have placed, they have been carried out in a professional manner. One & only damage claim was eventually settled.
03/10/10
Great service~ideal~quick response to any problems~5*****
03/10/10
No comment left by this customer.
03/10/10
No comment left by this customer.
03/10/10
No comment left by this customer.
03/10/10
You failed to another courier on Monday, Wednesday and Friday, awaiting full refund.
03/10/10
No comment left by this customer.
03/10/10
No comment left by this customer.
03/10/10
Parcels collected no probs get to destination without damage price is very reasonable
03/10/10
No comment left by this customer.
03/10/10
Superb service. I have used you a number of times and have been very happy. Great price and very reliable.
03/10/10
No comment left by this customer.
03/10/10
No comment left by this customer.
03/10/10
great
03/10/10
very good, thank you, parcel collected promptly and delivered on time, will use again, many thanks
03/10/10
No comment left by this customer.
03/10/10
No comment left by this customer.
03/10/10
great service and polite
03/10/10
Great service
03/10/10
Less good this week, completely missed time slot by 2.5 hrs disappointing, but at least it got picked up ok after re-booking
03/10/10
great service cheaper and quicker than Royal Mail parcels
03/10/10
No comment left by this customer.
02/10/10
Collected by a regular driver to us who is aware of our opening times and staff. Delivery was prompt and tracking as easy to access
02/10/10
very hapy costumer olways on time
02/10/10
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