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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,644 reviews.
I find your service excellent and cannot think of any way to improve at the moment
02/10/10
No comment left by this customer.
02/10/10
Inform customers if there is an option to drop their parcels at the depot and how to do it as it saves you having to wait for a collection.
02/10/10
Excellent quick efficient service. Very good price. I have recommended to others. Always my first choice
02/10/10
No comment left by this customer.
02/10/10
excellant sevice very pleased
02/10/10
great sevice great price and a speady and safe journey very pleased
02/10/10
No comment left by this customer.
02/10/10
No comment left by this customer.
01/10/10
No comment left by this customer.
01/10/10
I got two missed collection emails despite the parcel being collected successfully causing unnecessary concern that it had gone missing.
01/10/10
keep up the good work and keep down the prices and I'll be back. Thanks
01/10/10
fabulous
01/10/10
No comment left by this customer.
01/10/10
No comment left by this customer.
01/10/10
Brilliant service as usual. Like the new 3 hour time slots, very convenient. Prices are great and i will continue to use you!
01/10/10
can't fault the service have recommended your service to others who are useing you thanks
01/10/10
No comment left by this customer.
01/10/10
Cant fault the service,it was spot in.
01/10/10
excellent prices, cheapest rates I could find, easy for 1st time users of courier service, everything collected & delivered on time
01/10/10
Pleasant and quick service, well done
01/10/10
excellent
01/10/10
Very impressed with the 2 transactions that I have booked up to now. Will definite
01/10/10
The tracking system was excellent. Driver collecting parcels could have been a bit more pleasant but that is not your fault.
01/10/10
No comment left by this customer.
01/10/10
very easy to use and could do everything from home making my life easier, thank you
01/10/10
You did well managing to collect one parcel and deliver another the same day with no problems. Well done.Thanks++
01/10/10
trouble free booking and collection, usually ahead of expected collection time.
01/10/10
very good service
01/10/10
No comment left by this customer.
01/10/10
Fast efficient and cost effective service, did exactly what it said on the tin.
01/10/10
No comment left by this customer.
01/10/10
No comment left by this customer.
01/10/10
No comment left by this customer.
01/10/10
picked up on day as promised & delivered next day. thank you
01/10/10
No comment left by this customer.
01/10/10
Excellent first class service - very reliable. thanks
01/10/10
Excellent service. Very simple user interface.
01/10/10
Excellent service once again, prompt collection and delivery service at a great price
01/10/10
Everything handled very efficiently + great price !!
01/10/10
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