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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,674 reviews.
No comment left by this customer.
17/01/11
i work as a driver for dpd and would always send through yourselves as it always gets there intact
17/01/11
No comment left by this customer.
17/01/11
No comment left by this customer.
17/01/11
I searched all over,Parcel Farce ,wont use them again,say one thing then change.Very impressed with your service and cost was not to bad.
16/01/11
A collection time allocated
16/01/11
excellent service thankyou A+
16/01/11
Vast improvement since taking over 4 weeks to pay insurance claim on previous shipment.
16/01/11
No Problems, Would you use you next time :)
16/01/11
very happy, maybe an email to confirm delivery is all i can think of, cheers
16/01/11
No comment left by this customer.
16/01/11
You could allow parcels to be dropped off at the courier's local depot and offer am or pm collections.
16/01/11
Very reliable as usual
16/01/11
Abysmal customer service. Parcel not delivered and it was collected over a month ago :(
16/01/11
1st class. excellent0
16/01/11
Perfect, collected and delivered when promised, thank you
16/01/11
No comment left by this customer.
16/01/11
No comment left by this customer.
16/01/11
Highly recommended, much better and cheaper than competitors. I will use and reuse as i'm a very happy customer!
16/01/11
Always good service
16/01/11
good
16/01/11
Quick, cheap, efficient..... Couldn't ask for more
16/01/11
Great service as always.
16/01/11
Great service as always, great price - will always recommend
16/01/11
Excellent Service again from parcelmonkey! Well Done! My items are safely collected and delivered with the cheapest rate ever!
16/01/11
time of day of collection was very late. Right day but it would be helpful to know am or pm (or even 2hr time slot)
16/01/11
Excellent price and fantastic service as normal
16/01/11
No comment left by this customer.
16/01/11
courier time slot was 10-14.00 - arrived at 1700 - wasted all day waiting in the house
16/01/11
great
16/01/11
Collected and delivered as stated. Great service at a very good price.
15/01/11
all went v smoothly thank u v much
15/01/11
No comment left by this customer.
15/01/11
No comment left by this customer.
15/01/11
excellent service and price, would happily recommend you to others, and i will return when i have other parcels to send.
15/01/11
No comment left by this customer.
15/01/11
Friendly, helpful courier collected parcel, at a time that was convenient & delivery was the same and so cheap. Will certainly use again
15/01/11
this is the second time I have used your marvellous service. Booking, payment, collection, delivery & tracking are all excellent. Top class!
15/01/11
excellent
15/01/11
No comment left by this customer.
15/01/11
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