We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,674 reviews.
Easy to book and safe payment by paypal. Picked up and deliveed on time, no bother... thanks
11/01/11
absolutely pathetic delivery company, booked for them to pick a parcel up on the 4/1/11 still havent arrived, iv rebooked with Courier
11/01/11
Big carriers could learn something from you guys, a+++++
11/01/11
No comment left by this customer.
11/01/11
Parcel delivered on time, thankyou but I wish you would respond to a problem with another one that I e-mailed you about a week ago..
11/01/11
super service
11/01/11
Far and away the worst customer experience I have ever had. No phone number. No response to repeated emails. A complete shambles.
11/01/11
No comment left by this customer.
11/01/11
more specific times would be an advantage, but other than that keep up the good work!
11/01/11
AS EVER TOP CLASS I USE THESE EVERY DAY AND MY DRIVER HAS 7 TO 15 ITEMS TO COLLECT AND HE NEVER COMPLAINS KEEP UP THE GOOD WORK
11/01/11
all good, cheers
11/01/11
Very poor service from Courier. Should be sorted by now with the bad weather back log. Other couriers are. One more chance!
11/01/11
very good service, good prices.
11/01/11
No comment left by this customer.
11/01/11
A few clicks, filling the information & printing the form. How further easy can sending parcels be at such low price.
11/01/11
HOPELESS BEYOND BELIEF... PARCEL IS STILL HERE..!!! IF IT SYAYS ONE MORE DAY I WILL CANCEL THE PAYMENT..
11/01/11
In each of the packages I've sent using Parcel Monkey I don't honestly think you could have done any better. Thanks.
11/01/11
My parcel was neve collected!! I never received any response to emails!! Awful service
11/01/11
they never reply to anything . item not delivered over 1 month ago.
11/01/11
Telly got here safely, Parcel Force hasn't let me down yet.
11/01/11
First time use collected and delivered as promised good service
11/01/11
No comment left by this customer.
11/01/11
Parcel arrived not working condition, was supposed to be next day delivery, was on the van for 3 days, now no response to my e-mails, REPLY
11/01/11
No comment left by this customer.
11/01/11
Very poor, Placed the order before 10.30 and paid extra to have it collected and they turned up a couple of days after. Not good enough!
11/01/11
No comment left by this customer.
11/01/11
At long last I was able to book in parcels for Lanarkshire and they were picked up. The re-booked ones were picked up too
11/01/11
All was okay. Thanks
11/01/11
No comment left by this customer.
11/01/11
No comment left by this customer.
11/01/11
No comment left by this customer.
11/01/11
Excellent service
11/01/11
No comment left by this customer.
11/01/11
Picked up parcel when expected and arrived at destination the following day. Very good service.
11/01/11
We are still not actually sure whether our customer has received this parcel or not. Vague carrier information.
11/01/11
Cheap, fast, no problems
11/01/11
No comment left by this customer.
11/01/11
Fantastic service. Booked at midnight, and collection was next day, thank you very much.
11/01/11
Is there a way to give zero stars? Apalling service and no communication.
11/01/11
You never reply to queries and I have just had a collection cancelled with no explanation
11/01/11
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