We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,674 reviews.
No comment left by this customer.
10/01/11
Excellent service and good value for money.
10/01/11
No comment left by this customer.
10/01/11
very good, would definately recommend you and would use you again
10/01/11
No comment left by this customer.
10/01/11
excellent service, ontime and friendly
10/01/11
No comment left by this customer.
10/01/11
No comment left by this customer.
10/01/11
**** service, parcel not collected on friday, not collected on monday
10/01/11
Very good service will definitely use again.
10/01/11
Almost but not quite back to usual excellent service. Backlogs should be sorted soon then I look forward to your usual excellent standards!
10/01/11
No comment left by this customer.
10/01/11
Package was picked up on time and delivered to the satisfaction of the recipient. Have found the service to be very reliable and consistent
10/01/11
No comment left by this customer.
10/01/11
PARCEL DIDN'T PICK UP JUST WAIST OF MONEY NOT THE FIRST TIME
10/01/11
No comment left by this customer.
10/01/11
Friendly driver. Great service as always. So simple. Thankyou
10/01/11
Thankx. This is a great service and so easy to use. Would recommend
10/01/11
Your service was awful, poor service, no response to two complaints tickets, no contact number to sort urgent problems, a failed collection,
10/01/11
No comment left by this customer.
10/01/11
Placed order on 22nd Dec couldnt pick up till 5th Jan I know wheather was an issue but still think that this was still to long..
10/01/11
Basically the signature was unreadable you didnt have a print of the persons name, my client didnt receive there item and ebay refunded them
10/01/11
No comment left by this customer.
10/01/11
Probably the worst ever experience in terms of customer service. Actually more like non-existent. Collection missed, no reply on messages.
10/01/11
They didnt leave a card to say that they had been even though they say they had,so my customer had to go and pick the parcel up himself not
10/01/11
No comment left by this customer.
10/01/11
picked up parcel and delivered on time will be using this service again thanks
10/01/11
I have had failed deliveries at xmas, and I have had to pay twice, I am awaiting two refunds and one parcel still hasnt arrived frm1week ago
10/01/11
No comment left by this customer.
10/01/11
slow response and most delivers over Christmas took more than 24 hour service , will be persuing the matter of refunds.
10/01/11
IF ONLY YOU SPENT AS MUCH TIME ON IMPROVING SERVICE AS YOU DO ON TRYING TO GET FEEDBACK IT WOULD BE GREAT...OTHERWISE **** COMMUNICATION!!
10/01/11
No comment left by this customer.
10/01/11
Quick and efficient service
10/01/11
No comment left by this customer.
10/01/11
excellent service
10/01/11
Great service as usual.
10/01/11
No comment left by this customer.
10/01/11
A DISGRACE TO COURIERS NEVER COLLECT 2WKS NO RESPONCE TO EMAILS NOT INTERESTED !! NO CUSTOMERS SUPPORT !! JUST BLAMING THE SNOW ?? SAD STATE
10/01/11
parcel not delivered. Courier sent 2 emails (31-12/10 and 04/01/11)to PM asking for advice and PM did not contact me to get proper address
10/01/11
can't fault you
10/01/11
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
