We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,644 reviews.
No comment left by this customer.
30/09/10
No comment left by this customer.
30/09/10
No comment left by this customer.
30/09/10
No comment left by this customer.
30/09/10
I have used you 8 times now, and found you to be of excellent service, which I hope continues,
30/09/10
No comment left by this customer.
30/09/10
parcel monkey replied quickly with delivery detaills - city link delivery man has caused problem with one of the deliveries still not delive
30/09/10
Good service, gets the job done at a good price, Good Monkey!
30/09/10
No comment left by this customer.
30/09/10
Excellent service, however would love a postcode checker, the old website had this facility
30/09/10
No comment left by this customer.
30/09/10
I had to harrass them many times before my parcel was collected.....3 days late.
30/09/10
I am more than happy with the service,sometimes collections are missed but always collected the following day :-)
30/09/10
great service as ever
30/09/10
extremely happy with the service A++
30/09/10
would be much easier with postcode search when inputting addresses - would save lots of tim, I would place more orders with you
30/09/10
No comment left by this customer.
30/09/10
good first experience, we send a lot internationally, could you give us tarriffs for Switzerland, Norway, Israel, Serbia, Australia, Singa?
30/09/10
No comment left by this customer.
30/09/10
sorry pressed the wrong button, very good, no complaints at all.
30/09/10
No comment left by this customer.
30/09/10
Very pleased with the service although collection could have been quicker but would use again
30/09/10
Needed to book a collection. Parcel Monkey was easy to use, fast confirmation and collection was made as expected. Thanks.
30/09/10
very quick. no hassle. all good
30/09/10
Excellent next day service from £5.85. Will be using parcel monkey again.
30/09/10
GREAT SERVICE, EVERY CUSTOMER HAS BEEN HAPPY, KEEP UP THE GREAT SERVICE
30/09/10
My full postcode was not passed onto the courier so my parcel was not picked up on the agreed day.
30/09/10
I gave the parcel to a City Link driver making a delivery to our house the day before the pick up date. Parcel their next day. Result!
30/09/10
No comment left by this customer.
30/09/10
Very good and efficient service. A more specific collection time would make it perfect
30/09/10
No comment left by this customer.
30/09/10
No comment left by this customer.
30/09/10
we have had 2 failed collections not sure if it is parcel monkey or city link but appart from that it has been good
30/09/10
Excellent service, easy to set up and very good price
30/09/10
Missed collections many times. Shame theres no phone support, would have been nice to talk to someone about why!
30/09/10
Quick easy to use booking system, same day pick up, will happily use again.
30/09/10
polite friendly staff and great value for money too
30/09/10
a contact telephone number for yourselves would be helpful sometimes, and quicker response to emails sent, sometimes I don't even get reply?
30/09/10
open an account where we can deposit a kitty, so we no longer have to always put credit card details in!!!
30/09/10
service is a*
30/09/10
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
