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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,644 reviews.
No comment left by this customer.
30/09/10
I've been nothing but impressed so far :)
30/09/10
Still aiting for parcel 8 days after pick up !! as parcel Monkey did not forard tel numbers and french courrier couldn't find our house!
30/09/10
No comment left by this customer.
30/09/10
No comment left by this customer.
30/09/10
Excellent service, puts your competitors to shame.
30/09/10
Excellent service.
30/09/10
Excellent service and great value.
30/09/10
I am using your service alot and sometimes i cant get access to the internet i really need a tel number to contact you for emergencies
30/09/10
I have used your service a number of times & it is A1, when I did have a problem it was resolved quickly
30/09/10
No comment left by this customer.
30/09/10
I've been using Parcel Monkey for a year for all my ebay stuff and i cannot fault the service, swift pickup, delivery and great prices!
30/09/10
No comment left by this customer.
30/09/10
This time I didn't have to wait in all day, the collection driver arrived at 10 am. Last time they had to send another delivery driver out!
30/09/10
No comment left by this customer.
30/09/10
No comment left by this customer.
30/09/10
I think the service is great, but it would be nice to be able to select a 2 or 3 day slower/cheaper service
30/09/10
not everyone as a mobile phone and you ask for one on your order forms
30/09/10
Had problem with shipping labels. email said they were available but in my account were 'pending'. Courier arrived 1st ! Had to rescheduled
30/09/10
Very good service
30/09/10
excellent service goods delivered on time
30/09/10
great service, at a fair price, however there's always room for improvement!! like knowing whether the collection is am or pm
30/09/10
very pleased...keep up the good work
30/09/10
Suggest you look at my tickets and the reason for the VERY POOR results!!
30/09/10
i paid extra for same day collection that never happened was my money re inbursed?
30/09/10
No comment left by this customer.
30/09/10
Very happy with your service whenever I use it. No complaints yet. Bit of a hassle waiting in all day for collection though.
30/09/10
No comment left by this customer.
30/09/10
Always a quick and friendly service. Very easy website to use.
30/09/10
No comment left by this customer.
30/09/10
Very good reliable service. Will recommend to others.
30/09/10
As always very good, but an address finder using the post code of the delivery address would be a great help.
30/09/10
No comment left by this customer.
30/09/10
Easy transaction, thank you. You could revisit FAQs on website eg your drivers say there is no point having 3 copies of waybill document..
30/09/10
No comment left by this customer.
30/09/10
faster, cheaper, safer, than royal mail .Difficult to improve on perfection !!
30/09/10
The service was excellent and I would not hesitate to use it again......Keep up the good work A*
30/09/10
No comment left by this customer.
29/09/10
very good service, good delivery staff thnks
29/09/10
No comment left by this customer.
29/09/10
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