We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,644 reviews.
No comment left by this customer.
29/09/10
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29/09/10
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29/09/10
Really pleased with the service I received. 2 parcels picked up in allocated slot and delivered quickly! A query was sorted asap! Very Happy
29/09/10
very good
29/09/10
I have been very pleased with any transations I have used with you, reliable and speed. Mr R Hawkins
29/09/10
Collected rather late, just after 4pm, then another van came to collect about 5pm !!! (Today's parcels not yet collected - it's 2pm)
29/09/10
No comment left by this customer.
29/09/10
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29/09/10
No comment left by this customer.
29/09/10
Excellent service, easy to book, and a competitive price. Very satisfied customer. Will definitely use again.
29/09/10
great easy simple no hassle good service
29/09/10
Very happy with your service! Excellent as always!
29/09/10
No comment left by this customer.
29/09/10
No comment left by this customer.
29/09/10
a bit more stability in delivery and collection times would be nice thanks
29/09/10
No comment left by this customer.
29/09/10
The 1s time I used this service, no problems at all. 2nd time I had 3 missed collections. Cant fault communications though.
29/09/10
GREAT SERVICE. THANK YOU.
29/09/10
couriers very prompt - price good - recommend to all - a good service - only 1 thing - wish had a phone number to call when need advise x
29/09/10
A great service
29/09/10
It would help if your driver did not lie about turning up and finding no one home when people waited in all day.
29/09/10
PARCEL MONKEY ALWAYS PROVIDE A RAPID SERVICE AND IM VERY HAPPY WITH THEM
29/09/10
have always done me proud but had one failed collection as the driver says he had no details of the parcel he was collecting
29/09/10
No comment left by this customer.
29/09/10
No one came to another couriers!
29/09/10
No comment left by this customer.
29/09/10
No comment left by this customer.
29/09/10
excellent service
29/09/10
No comment left by this customer.
29/09/10
Fabulous, efficient and above all easy to use.
29/09/10
No comment left by this customer.
29/09/10
No comment left by this customer.
29/09/10
Have never missed a collection, and are usually within the allocated time slots. Would prefer more specific slots though
29/09/10
fast, reliable, my only suggestion is when city link collect the items can they give a reciept for collection
29/09/10
No comment left by this customer.
29/09/10
Require same day collection (as you do for ebay) with next day delivery
29/09/10
Our Response: Hello, we do offer this service if you book before 10.30am.
Collected and delivered as ordered, good on-line booking system, very pleased thanks.
29/09/10
No comment left by this customer.
29/09/10
No comment left by this customer.
29/09/10
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