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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 232,935 reviews.
Parcel was delivered to wrong address, I was told that it would be looked into, but nothing was done.The recipient had to pick it up himself
26/09/10
all good gonna use again :)
26/09/10
Reliable as always.
26/09/10
Since I started using your company I have had numerous late missed collections lost packages ignored emails. Terrible service
26/09/10
No comment left by this customer.
26/09/10
very pleased with service and a very good price on postage thanks
26/09/10
No comment left by this customer.
26/09/10
No comment left by this customer.
26/09/10
No comment left by this customer.
26/09/10
No comment left by this customer.
26/09/10
No comment left by this customer.
26/09/10
No comment left by this customer.
26/09/10
Very pleased with the service.I would use them again
26/09/10
No comment left by this customer.
26/09/10
No way to improve service, was very good!
26/09/10
No way to improve service, was very good!
26/09/10
Fast, efficeint everything perfect thankyou
26/09/10
Why does NI cost so much more - also service should not be advertised as UK when it costs more to certain regions.
26/09/10
We've got some new Northern Ireland services coming soon.
Courier didn't turn up on scheduled day of collection, no way to contact you except via e-mail.
26/09/10
You could let us know that Monday pickups can be booked on Sunday
26/09/10
There not a lot to change i was very satified with your service i had a problem with one of my parcels not your fault and you sorted it out
26/09/10
No comment left by this customer.
26/09/10
Excellent as always thanks guys!
26/09/10
No comment left by this customer.
26/09/10
No comment left by this customer.
26/09/10
where has the postcode search facilty gone? i would use you more but its time consuming keep typing addresses etc!
26/09/10
When claims are made, the amount of questions are ridiculous.
26/09/10
Can't complain happy with the service, I would if I could.
26/09/10
The third line of any address does not print on the labels (it needs an extra line on the print out)
26/09/10
Excellent service
26/09/10
No comment left by this customer.
26/09/10
my courier keeps missing the pick up date !!!!!!!!
26/09/10
Your Better then that **** Parcel to go! One thing is different - I always get a receipt as proof of collection - I don't from you !!!!!!!!!
26/09/10
What more could you ask for. Convenient and cost effective.
26/09/10
No comment left by this customer.
26/09/10
No comment left by this customer.
26/09/10
No comment left by this customer.
26/09/10
Always great service time slots for collections would be good thanks
26/09/10
Very pleased up to now, please keep up the good work, i need you guys to help build up my business
26/09/10
Collected when planned and delivered to schedule ~ what more can you ask for.
26/09/10
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