We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,221 reviews.
Excellent service,
04/10/10
No comment left by this customer.
04/10/10
My parcel was delivered a day late and when I asked where it was Parcel Monkey was unable to inform me neither was the courier company.
04/10/10
Our Response: Sorry to hear your shipment was delayed this time.
No comment left by this customer.
04/10/10
Excellent first class service as always. We do not use other carriers as you always deliver a high standard of service.
04/10/10
My Order no. is ######. I had a Courier delivery to milan. No arrival after 7 working days , Cannot be traced by Courier
04/10/10
Our Response: Sorry to hear there is a problem with your parcel, get in touch with our support team who will be happy to help you as much as they can.
I am very happy with the servive that I get from parcel monkeys but for some reason I can't use my business mastercard
04/10/10
Parcel delivered 24 hours after collection - excellent value for money. Thank you!!
04/10/10
Great service & prices !!!
04/10/10
No comment left by this customer.
04/10/10
good service ,keep up the good work
04/10/10
No comment left by this customer.
04/10/10
Will be using this service for all of my deliveries from now on,easy to use and good prices.
04/10/10
Thanks for your great feedback, glad to have you on board!
No comment left by this customer.
04/10/10
No comment left by this customer.
04/10/10
As I have mentioned before, you got to work on your Track & Trace system. Right now its not useable. Thank you.
04/10/10
We've made some improvements to our tracking system this week so hopefully this is resolved.
No comment left by this customer.
04/10/10
No comment left by this customer.
04/10/10
No comment left by this customer.
04/10/10
morning pick up preferred
04/10/10
A cheaper tariif for small lightwieght products, eg just a single toy.At the moment you have the minimum price of £6.87.
04/10/10
would be nice to put 'collect betweem times' onorder form
04/10/10
No comment left by this customer.
04/10/10
As always a great service! Always use parcel monkey as it has great prices with top service
04/10/10
No comment left by this customer.
04/10/10
No comment left by this customer.
04/10/10
Quick and easy to follow on pc. Easy labels. Quick collection. Many thanks
04/10/10
Collected and delivered on time and safely. What more could I ask?
04/10/10
Superb, reliable, best pricing on UK deliveries I've found so far, would definitely use again, highly recommended!
04/10/10
Very prompt. Thank you
04/10/10
Excellent service, new web site good, address book made things easier, label printing was not obvious to us (oldies)
04/10/10
Thanks for your comments, we've got a new 'my account' section due imminently that will make things like tracking and labels a lot easier.
No comment left by this customer.
04/10/10
As a new customer i was really impressed & i will definately be using again.Thankyou for an easy & stress free service.
04/10/10
print labels
04/10/10
No comment left by this customer.
04/10/10
No comment left by this customer.
04/10/10
No comment left by this customer.
04/10/10
Fantastic Service ! - Never had any problems. Booked at 8.30am -Collected at 2pm same day- Delivered within 24hrs. Excellent value for money
04/10/10
Paid for same-day collection with next-day delivery. Delivered exactly what it said on the tin- what more can you ask. A+
04/10/10
Excellent service, no problems, would definately use again
04/10/10
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