We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,643 reviews.
Very happy with service & price. We have used your service about 10 times now & very happy. We will definately be using you in the future.
24/09/10
it was so straight forward!! i will be useing you again, without a doubt, cheers and look forward to dealing with you again, cheers
24/09/10
fast and simple to get price and pay
24/09/10
No comment left by this customer.
24/09/10
A PROBLEM AT MY END FOR PICK UP, FULLY REFUNDED THANKS . WOULD USE AGAIN
24/09/10
Your service was just simply wonderful, welldone
24/09/10
No comment left by this customer.
24/09/10
great price , pick up good , delivery good , online tracking excellent .
24/09/10
Will use again, service was excellent.
24/09/10
No comment left by this customer.
24/09/10
No comment left by this customer.
24/09/10
As always you have done a great job at a great price. I will continue to use parcel monkey and encourage friends to do likewise.
24/09/10
always good, although the collection rebooking neve seems to work
24/09/10
No hassle, thanks!
24/09/10
Works as it should
24/09/10
Yes but price you quote varie for simple things in sensible size boxes but the price jumps? why other than that your service good apart
24/09/10
you managed to damahe my macpro. if i transported it in my own car with no box ....I WOUDLNT HAVE DAMAGED IT......
24/09/10
No comment left by this customer.
24/09/10
No comment left by this customer.
24/09/10
No comment left by this customer.
24/09/10
Poor Customer Service. Courier sometimes choose not to collect!
24/09/10
No comment left by this customer.
24/09/10
Excellent service
24/09/10
Your email system is no good as you took over a week to reply. A phone number would be ideal.
24/09/10
Really fast and efficient dealing with my problem of a missed collection even though it was not your fault but city links - Thanks
24/09/10
the collection driver is a credit to your workforce, he is so helpful and polite and I find using your service simple and enjoyable, thanks
24/09/10
site was very user friendly and the price was brilliant. Will definately use again in the future.
24/09/10
picked up on that day, deliver on day that was stated
24/09/10
Excellent service - greatly appreciated.
24/09/10
Fantastic service, have used Parcel Monkey a few times now, and have always been very pleased with the service. Many thanks.
24/09/10
everything was fine only improvement I can thing of is offering am or pm collections instead of just 9 to 5
24/09/10
couldnt fault the service. i was maybe a little sceptical of using a third party to get the parcel delivered but it all worked out well
24/09/10
Customer service speed has been much improved, it used to take days to sort things out, now only a few hours. Great stuff.
24/09/10
No comment left by this customer.
24/09/10
The driver that collects here is excellant
24/09/10
quick prompt and great value for money. cheers
24/09/10
As a customer i feel very let down...ended up contacting courier and sorting the problem direct....very poor service.
24/09/10
Great service keep up the good work will definatly reccomend.
24/09/10
great service and price - city link driver was excellent. Not going back to interparcel.
24/09/10
Excellent service from yourselves. Citilink were later than time given, saying they only got instruction 1hr ago. 5hrs late.
24/09/10
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