We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,221 reviews.
I liked your service. We send several parcels at once so we would like a collection discount, as your driver is only paying one visit.
04/10/10
Always a good price and good service
04/10/10
Did what you said you would do, which is rare these days
04/10/10
YOU DELIVERY SERICE IS A+++++++++++++++ no complaints at all well done ,keep it up
04/10/10
very disappointed, will avoid in the future. Business reflects the daft name.
04/10/10
we were very pleased with your service. Excellent. Not sure if parcel has arrived... but so far, so good!
04/10/10
Easy service - and cheap!
04/10/10
fast efficient service, no complaints
04/10/10
No comment left by this customer.
04/10/10
3 parcels to 3 different addresses, all delivered next day without any problems. I look forward to using Parcel Monkey more in future.
04/10/10
100% better this time than my last experience
04/10/10
Glad to hear things went smoothly this time around!
Failed to collect Parcel from address. Shocking Service !! UPS via another courier collected next day !!!!!!!!!!!!!!!!!!!!!!!
04/10/10
Excellent next day delivery. No problems at either end and very quick too. Thanks
04/10/10
All fine, keep up the gppd service. Thanks.
04/10/10
No comment left by this customer.
04/10/10
No comment left by this customer.
04/10/10
No comment left by this customer.
04/10/10
No comment left by this customer.
04/10/10
pick up was great however the delivery was not the next day infact it took 3 days to arrive even though it was within 30 miles of each other
04/10/10
Our Response: Sorry to hear your delivery was delayed on this occasion.
No comment left by this customer.
04/10/10
Excellent servive
04/10/10
No comment left by this customer.
04/10/10
No comment left by this customer.
04/10/10
Speedy, well priced but a tracking or/and iPhone app would be perfect?
04/10/10
Great suggestion! Thanks.
hi excellent service but would like an option to drop parcel at nearest depot
04/10/10
The collection very good, the delivery driver did not find the correct adress when delivering, Price very high compaired to Royal Mail
04/10/10
Original resolve was unacceptable but got to an acceptable solution in the end. Would be better if fewer customer service reps got involved.
04/10/10
Took best part of a week to get parcel collected and when it was collected the instructions had not been passed to the driver.
04/10/10
No comment left by this customer.
04/10/10
Absolutey no faults at all. Brilliant Service. Have recommended to everyone I know.
04/10/10
Your service is excellent in everyway. thank you
04/10/10
*FIX* allow people to enter in size then hit buy now for service to have little address window pop up instaed of starting from scrtach
04/10/10
Having to have a contact no. for recipient is a pain as you do not always know the person it takes longer to set up.
04/10/10
Thanks for your feedback! Unfortunately this is a requirement for our carriers - it's to help them deliver if the address is tricky to find.
Efficient. Thank you
04/10/10
Very well organised and always on time, thank you
04/10/10
It was meant to be next day delivery, but it wasn't delivered next day.
04/10/10
Service is good, however it takes a while waiting for printable labels to be returned. Also an API would be AMAZING!
04/10/10
Thanks for your helpful suggestions, unfortunately the label can't be produced until our system has grabbed the consignment number for the carrier, depending on when you order, this can result in a delay of up to 25 minutes.
No comment left by this customer.
04/10/10
gutted the special offers have finished,royal mail is cheaper now
04/10/10
there is nothing more i can add your service is always top class prices are good
04/10/10
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