We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,233 reviews.
Excellent service
05/10/10
Order process could be quicker if only had to enter collection address details once, rather than having to enter it for every parcel.
05/10/10
Many Thanks
05/10/10
Item had received an impact and whilst there was no visible damage to the item on the outside, it was internally damaged.
05/10/10
No comment left by this customer.
05/10/10
Inexpensive. Great service - picked up the following day in a 3 hour specific period after a 10pm order and delivered the day after that.
05/10/10
No comment left by this customer.
05/10/10
due to poor commiucation and lack of good customer service
05/10/10
Found the service helpful, and easy to negotiate.....already recommended the service.
05/10/10
delayed by one day and faced cost of product i sold
05/10/10
No comment left by this customer.
05/10/10
Customer service was second to none, Anna was very helpful :-)
05/10/10
There were a few problems with the labels and your website, but your customer service people took care of it quickly.
05/10/10
I cannot think of any way to improve your service. Regards Mike.
05/10/10
No comment left by this customer.
05/10/10
No comment left by this customer.
05/10/10
Excellent service and value door to door delivery with full tracking thanks
05/10/10
great service thank you very much
05/10/10
No comment left by this customer.
05/10/10
Very happy with everything. No problems at all. Everything went perfectly. Thanks.
05/10/10
No comment left by this customer.
05/10/10
No comment left by this customer.
05/10/10
Great, very friendly and easy to comunicate. Thank You
05/10/10
No comment left by this customer.
05/10/10
it would be handy to have the tracking number emailed so i dont have to log back in to find it :)
05/10/10
No comment left by this customer.
05/10/10
No comment left by this customer.
05/10/10
great as usual! good monkey!
05/10/10
Collection still not taken place, awaiting communication for new arrangement
05/10/10
No comment left by this customer.
05/10/10
No comment left by this customer.
05/10/10
Received corropsondance to say parcel left on door step, so no one signed for it , could have gone missing or worse ...
05/10/10
Very pleased with the service Thanks!
05/10/10
An excellent service! Very good value for money. I will definitely use Parecel Monkey again. Thank you
05/10/10
Picked up on time and delivered the following day early in the afternoon.
05/10/10
No comment left by this customer.
05/10/10
Used before and great as before, absolutely no complaints
05/10/10
i have had a good experiance with your company and look forward for for more great service regards jan
05/10/10
please add city link number on your order page thanks steve
05/10/10
Great service very fast delivery thanks x
05/10/10
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
