We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,669 reviews.
Collected on time. Friendly service.
08/12/10
please arrange live chat session
08/12/10
No comment left by this customer.
08/12/10
No comment left by this customer.
08/12/10
TOOK OVER A WEEK AND 1 EMAIL,1 PHONE CALL BEFORE ITEM WAS PICKED UP,UNDERSTAND WEATHER HAS BEEN BAD BUT NOT THAT BAD,VERY POOR ALL ROUND
08/12/10
No comment left by this customer.
08/12/10
No comment left by this customer.
08/12/10
still waiting for my refund or compansation for an order( no one come to collect for 3 working days)
08/12/10
Super Service as always thank you, and hope you all have a really good Christmas
08/12/10
This Is An EXCELLENT Service, I Would Recomend It To Anyone And Everyone. Thank You.
08/12/10
good service
08/12/10
Quick efficient service, fab, will use again, 5 star *****, many Thanks
08/12/10
Courier never even collected the items that i had paid delivery for, two parcels not sent
08/12/10
No comment left by this customer.
08/12/10
Parcel not collected. We gauranteed next day delivery to our customer. Booked next day delivery service, and the collection failed VERY POOR
07/12/10
As relaible, courteous, efficient and speedy as ever! Thank you.
07/12/10
No comment left by this customer.
07/12/10
No comment left by this customer.
07/12/10
Spot on first time I used you and much better then the post office and cheaper will be using all the time now thank you
07/12/10
No comment left by this customer.
07/12/10
very pleased will use in future thanks
07/12/10
Nobody turned up to collect package today??? And last time I used parcel monkey, the same happend without an appology or refund!!
07/12/10
Excellent service. Collected as arranged even with all the snow disruptions.
07/12/10
Package was never picked up. After two shipping labels and 5 days. I saw Fed Ex, TNT and Parcel force all over these streets, but no City Li
07/12/10
Great: Easy to print label, prompt collection, direct link to carriers tracking via Parcel Monkey website., will use again! Thanks.
07/12/10
Fast & efficient service. Would definitely use again.
07/12/10
not yet delivered?
07/12/10
Driver simply didn't turn up again, still no reply from customer services
07/12/10
Very goo service and promt delivery, thanks
07/12/10
very efficent fast service thanks nige
07/12/10
Very good service picked up and delivered next day have used before will use again
07/12/10
Excellent service. Very fast delivery. Highly recommended.
07/12/10
No comment left by this customer.
07/12/10
great service, first time ive used this would defo use again
07/12/10
arrived quickly and on time
07/12/10
I thought this was an excellent service, definitely recommend it to anyone!
07/12/10
really good service the snow came after we booked our pick up and you still got here, well done thank you ;0)
07/12/10
Excellent in poor weather and fast excellent
07/12/10
No comment left by this customer.
07/12/10
No comment left by this customer.
07/12/10
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