We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 233,669 reviews.
No comment left by this customer.
07/12/10
Website very easy to use and altogether a very efficient service; tracking was easy too. I will use you again and recommend you to others.
07/12/10
Very good - collected on the day and simple to organise, not to mention good value
07/12/10
No comment left by this customer.
07/12/10
FANTASTIC SERVICE!!!
07/12/10
Sweet ride. Job done.
07/12/10
excellent, quick and good price's will use again,
07/12/10
This is an excellent service inspite of the bad weather the parcel was picked up and delivered on time
07/12/10
No comment left by this customer.
07/12/10
1st order.Parcel should have been collected on 1st,wasn't collected until 2nd,wasn't delivered in 24h. Items broken in parcel when delivered
07/12/10
Just a great service at a great price
07/12/10
My parcel still hasn't arrived and I haven't had any feedback/contact as to its whereabouts! Can't get through on telephone either to enquir
07/12/10
very happy with the service still reliable even in this bad weather excellent
07/12/10
Parcel has not been collected, there has been no information on why the courier is failing to turn up day after day. I have waited in 3 days
07/12/10
Failed 3 times this week to collect parcels and response is very slow
07/12/10
No comment left by this customer.
07/12/10
the time you said is the time you get. A great service keep it up (Portsmouth)
07/12/10
No comment left by this customer.
07/12/10
No comment left by this customer.
07/12/10
Very good to have a regular pick-up driver who is helpful and friendly(Bath)
07/12/10
Good service, Impressed with same day collection & next day delivery - even in the snow
07/12/10
Parcel never collected. Call centre girl utterly rude and unhelpful. Would NEVER use again or recommend. Appalling service. Dreadful.
07/12/10
Parcel was not collected last week dur
07/12/10
No comment left by this customer.
07/12/10
a quicker e-mail reply service or a contact phone number for queries
07/12/10
No comment left by this customer.
07/12/10
I've used parcel monkey 15 - 20 times now for large / heavy objects. Always had a good service and the lowest prices. Will continue to use.
07/12/10
I LIKE MONKEYS
07/12/10
Rapid processing, collection and delivery. Very happy!!!
07/12/10
The service I received from P M was excellent as always but had complaint from customer about City Link not delivering when they were athome
07/12/10
You guys are the muts nuts! Great job and I wish I found you sooner!
06/12/10
Not much to say, the service works well in unison with City Link. I see no reason to take my business elsewhere,
06/12/10
very poor. stayed in all day. DIDNT turn up. really annoyed, tried phoning said to busy then went dead could not leave message.
06/12/10
great as usual :) SamuelUKMedia says thanks
06/12/10
perfect, thanks
06/12/10
Ok But lets get rid of the monkey logo off our labels
06/12/10
No comment left by this customer.
06/12/10
No comment left by this customer.
06/12/10
excellent service, very quick and professional, thanks
06/12/10
No comment left by this customer.
06/12/10
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